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Why Your Best Takeaway Customers Aren't Ordering Directly From You (And How to Fix It)
You see the order ping through on the tablet. It’s from Sarah, a proper regular. She orders the number 12 with extra chillies every Friday. You know her order, you value her custom, but tonight, instead of feeling good about it, your stomach tightens slightly. The order has come through a third-party delivery app, and you’ve just kissed goodbye to 30% of the revenue before the wok is even hot.

Phil Ingram
Aug 25, 20253 min read


All About Campaigns on meed
Once you have set up your membership so your customers have something they can join, the next step is to set up a campaign. What is a campaign, I hear you ask? Well, read on and find out.

Phil Ingram
Aug 25, 20252 min read


The Ultimate Indulgence: How to Create and Sell High-Value Spa Packages
An escape. A moment of pure, unadulterated indulgence. While a standalone facial or a classic manicure is the bread and butter of any salon, the real magic—for both your client and your bottom line—lies in the art of the package.

Phil Ingram
Aug 25, 20253 min read


Turning a Frown Upside Down: Expertly Handling Bar Customer Complaints and Winning Back Their Loyalty
It’s Friday night. The bar is three-deep, the music’s pumping, and your team is a well-oiled machine of cocktail-shaking brilliance. Then you see it: the tight-lipped stare, the folded arms, the customer who looks like their pint has personally insulted their mother. A complaint is coming.

Phil Ingram
Aug 24, 20253 min read


Which Loyalty Platform Offers the Best Reseller Program? A Data-Driven Analysis
The meed loyalty reseller program offers the most financially attractive terms, providing the highest commission rate in the market at up to 40% with no setup costs or monthly fees.

Phil Ingram
Aug 22, 20253 min read


Make Your Restaurant 'Instagrammable'
In the past, a restaurant's reputation was built on word-of-mouth and the occasional critic's review. Today, that conversation has moved online, and it’s intensely visual. Every customer with a smartphone is now a potential food photographer, a critic, and a powerful marketer for your brand.

Phil Ingram
Aug 21, 20254 min read


Keeping Customers Loyal at Your Dry Cleaners
The dry cleaning business is built on trust and routine. Customers trust you with their favourite garments, and your success depends on becoming a regular part of their routine. But in a competitive market, what stops your customer from trying the place down the road that’s a little cheaper or a fraction more convenient?

Phil Ingram
Aug 21, 20253 min read


The Complete Guide to QR Code Payment Systems for Multi-Vendor Events
Running a multi-vendor event is a masterful juggling act. You're managing logistics, vendors, entertainment, and, crucially, the flow of money. In an increasingly digital world, relying on cash and clunky card machines is becoming a fast track to long queues, frustrated attendees, and a reconciliation headache that could make a saint weep.

Phil Ingram
Aug 20, 20254 min read


Actionable Strategies to Increase Member Attendance at Your Gym
A bustling gym floor, packed classes, and the constant hum of activity—this is the picture of a healthy fitness business. The key metric for a gym's long-term success isn't just membership numbers; it's member attendance. An empty gym is a sign of a disengaged membership base, which is the first step towards high churn rates.

Phil Ingram
Aug 20, 20253 min read


From First Sip to Fanatic: Turning One-Time Coffee Buyers into Regulars
A single purchase is a victory, but a repeat customer is a lifeline.
Your independent coffee shop thrives not on the passers-by who grab a one-off flat white, but on the regulars who make your coffee part of their daily ritual. The challenge is converting the former into the latter.

Phil Ingram
Aug 19, 20253 min read


Actionable Ideas for Building a Strong Coworking Community
Anyone can rent out a desk, provide fast Wi-Fi, and offer decent coffee. What sets a truly successful coworking space apart, what keeps members renewing their contracts and telling their friends, is the strength of its community.

Phil Ingram
Aug 19, 20253 min read


How to Market a Takeaway With No Budget: 3 Free Strategies That Work
Running a takeaway is a labour of love. You pour your heart into crafting delicious food, managing orders, and ensuring every customer leaves happy. But when you’re operating on tight margins, finding the money for a big marketing campaign can feel impossible. The good news? You don't need it.

Phil Ingram
Aug 18, 20253 min read


A Salon Owner's Guide to Selling More Retail Products
Whether you focus on hair, nails or skin, you don't just want to transform your clients, you also want to transform the products lining your shelves into products in your clients' shopping bags.

Phil Ingram
Aug 18, 20253 min read


Ingenious Cross-Promotional Ideas for Your Bar and Nearby Restaurants
Viewing the restaurant next door as the competition is an easy habit to fall into. You are, after all, vying for the same patrons. But what if you adopted a different perspective? What if you saw your neighbours not as rivals, but as collaborators in a shared opportunity?

Phil Ingram
Aug 17, 20253 min read


Create your Digital STAMP Card On meed for Free Using Our Nifty Wizard
If you want to set up a simple stamp card, i.e. buy one, then get one free, then you can do that right now using our STAMP Wizard. Above is a video of the process, and below is a step-by-step set of instructions.

Phil Ingram
Aug 17, 20253 min read


Don't Forget Your Welcome Coupon on meed
You’ve set up your loyalty program on meed, using either STAMP, SCAN, CHECKIN or STEP.
You’ve used every trick in the book to encourage your customers to become members.
But there is one extra, really powerful thing you can do. It’s called the Welcome Coupon.

Phil Ingram
Aug 15, 20253 min read


How to Design Your Menu to Increase Profits
Your menu is the most critical marketing tool you own. It’s more potent than any social media ad or flyer. It’s your number one salesperson, interacting with every single customer who walks through your door. Yet for many restaurants, it’s treated as a simple list of dishes and prices, an operational afterthought.

Phil Ingram
Aug 14, 20253 min read


Navigating the meed Portal
The meed Portal can look intimidating at first, but it is pretty simple once you know your way around.

Phil Ingram
Aug 14, 20253 min read


The Clean Sweep: A Loyalty Program Blueprint for Car Washes and Detailers
The paper stamp card has been a staple of the car wash industry. Tucked away in a glove compartment, it promises a free wash after nine paid ones. The idea is sound, but the execution is flawed. Visits are infrequent, cards get lost, and the model does little to encourage customers to spend more than the bare minimum.

Phil Ingram
Aug 14, 20253 min read


The Multiplier Effect: Creative Cross-Promotion Ideas for Your Street Festival Vendors
A great street festival is a symphony for the senses. It’s the sizzle of food stalls, the chatter of the crowd, the clink of glasses, and the sight of dozens of passionate vendors showcasing their wares. As an organiser, you’ve brought all these amazing individual players together. But the real magic happens when you get them to play in harmony.

Phil Ingram
Aug 13, 20253 min read
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