meed is a unified loyalty platform designed to simplify the creation and management of customer engagement programs. Businesses can set up loyalty programs for customers to join as members, and design campaigns to attract new customers and reward existing customers. Setting up a loyalty program is as easily as setting up a Gmail account, and customers can join these programs using one central login — no need for separate apps.

You can launch a campaign with coupons to get new members. In addition, you can set up a digital stamp card (a single reward STAMP card, single reward CHECKIN card, or a single reward SCAN card, or a multi-reward STEP card), with customised rewards to your loyal customers when they have collected stamps and filled the loyalty card. You can set the the reward as a discount, a giveaway item or a cash voucher.

You can start your loyalty program immediately at meed's FREE tier. At any time, you can upgrade to the PRO tier at $59/month (or $590/annual), after which you can have more than 50 loyalty program members and have access to meed's full analytics dashboard. Additional fees apply for extra locations.

Setting up a program is incredibly straightforward. Businesses can get started by logging into the meed portal, uploading branding materials, and generating a scannable QR code. This process is designed to be completed in minutes.

No, customers can join, earn, and redeem rewards simply by scanning a QR code. meed may offer an app in the future to enable advanced features.

meed consolidates loyalty programs into a single platform, reducing clutter for your customers (no more app fatigue). It also features zero technical overhead, built-in analytics, and future opportunities for cross-business collaboration.

The meed portal’s dashboard provides insights into customer engagement, including reward redemption rates and campaign performance. This allows businesses to make data-driven decisions to evaluate ROI and optimise engagement strategies.

As more consumers join meed, other businesses also find value in joining the ecosystem. This creates a positive cycle where customer volume grows, attracting even more businesses. As consumer participation grows, businesses benefit from enhanced visibility and customer engagement.

Yes, meed enables businesses to link loyalty programs in the future. For example, businesses can recognise each other's members for perks or create shared rewards that work across multiple locations.

Customers simply present their meed QR membership card. Employees can use the meed business app to issue stamps, or redeem coupons or rewards.

A coupon or reward will expire on the stated expiry date, or when the campaign is deactivated.

When you select a reward type or set an expiry date, please check these carefully before launching the campaign, as they cannot be changed once the campaign is activated.

If creating a STAMP card, CHECKIN card or SCAN card, you may want to set a period a longer way away for your customers to redeem rewards unlocked from the card.

If a subscription renewal payment is not successful, you will receive an email notification with details of the attempted processing of the payment and instructions for you to update the payment details. Once you have updated your payment details, our system will attempt to process payment again. If payment processing is still unsuccessful after a one-month grace period, we will suspend and deactivate the account and its Programs, offers and rewards.

We hope you will continue subscribing to meed. However, if you decide to cancel your paid subscription, you can do so by selecting the ‘Cancel subscription’ option via the meed portal. Please make sure you cancel your subscription at least 24 hours before your next billing date for the cancellation to take effect at the end of the current billing period.

Please note that once you cancel your subscription, all Programs and their associated coupons, loyalty cards and rewards and any other offers and rewards that you have created on the platform will be deactivated.