Terms of Use

Last updated: April 2025

Please read these Terms of Use ("these Terms") carefully before using the loyalty platform provided at meedloyalty.com operated by us, Meed Limited (Hong Kong), or otherwise visiting or using our website meedloyalty.com or any other web or mobile applications or software made available by us from time to time (“Platform”). By using the Platform, you accept and consent to the practices set out below.

These Terms apply to all visitors, users and others who access or use the Platform. You should also read our Privacy Policy.

We offer the meed platform for participating businesses (“Program Operators”) to create and manage loyalty programs (“Programs”). The term “Program Operators” also includes any business participating in the operation of a Program as a Program location or otherwise, as agreed by us and the relevant Program Operator). The Program Operators, not us, organise Programs listed on the meed platform. We are a third-party service providing the technology for Program Operators to create and manage loyalty programs, and we are not responsible or liable for any content or activities related to the Programs, any change or cancellation to the Programs or any information or representation provided by any Program Operator.

Program Operators have full control over activities and offers under their Programs. It is the Program Operator’s responsibility to inform Program members of any other relevant terms or policies that apply to the use of the Program outside of these Terms, and to respond to and resolve any concerns or disputes that you may have regarding their Programs.

Content

The Platform may allow you to post, link, store, share and otherwise make available certain information, text, graphics, videos, or other material ("Content"). You are solely responsible for any Content you post.

You grant us an unrestricted, worldwide, irrevocable, non-exclusive and royalty-free right to use, adapt, modify, publish, translate, distribute and display any Content you post on the meed platform, in any form or media.

Links To Other Websites

The Platform may contain links to third-party websites or services not owned or controlled by us.

We have no control over and assume no responsibility for any third-party websites or services' content, privacy policies, or practices. You further acknowledge and agree that we shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods or services available on or through any such websites or services.

Acceptable Use Policy

You must not misuse or allow another person to misuse the Platform. In particular, you must not:

use the Platform for or in connection with any unlawful, unauthorised or fraudulent purpose or manner;
use the Platform in a way that could damage or compromise our systems or security;
access the Platform by any means other than our publicly supported interfaces;
probe, scan, or test the vulnerability of any of the Platform’s system or network;
breach or otherwise circumvent any security or authentication measures or service use limits;
access, tamper with, or use non-public areas or parts of the Platform;
interfere with or disrupt any user, host, or network, for example, by sending a virus, trojan, worm, logic bomb, or any other material that is malicious or technologically harmful, overloading, flooding, spamming, or mail-bombing any part of the Platform, or by scripting the creation of any content in such manner as to interfere with or create an undue burden on the Platform;
reverse engineer, decompile, disassemble, decipher or otherwise attempt to derive the source code for the Platform or any related technology that is not open source;
send unsolicited communications, promotions or advertisements, or spam;
forge any TCP/IP packet header or any part of the header information in any email;
send altered, deceptive, or false source-identifying information, including "spoofing" or "phishing";
conduct pyramid schemes or abuse referrals or promotions;
post, publish, upload, display, distribute, or share materials that are unlawful, inappropriate, profane, pornographic, obscene, indecent, libellous, defamatory, abusive, or knowingly false, and/or that infringe intellectual property rights;
violate applicable laws or regulations in any way; or
violate the privacy or infringe the rights of others.

You must ensure that you have the necessary authorisation, and comply with all applicable laws and regulations, in any survey, contest, promotion or advertisement of products or services through your use of the Platform.

If you import any person’s data into the Platform (e.g., names/emails), you must have the individual’s explicit consent to do so.

Violation of this Acceptable Use Policy will result in suspension of your account, if any, with us.

All content and other materials available on our websites and presented as part of the Platform, including, without limitation, trademarks, service marks, trade names, images, audio, text, software, and the “look and feel” of meedloyalty.com or any other part(s) of the Platform and its associated lower-level webpages (collectively, “Site Content”) are protected by copyright, trademark, and other intellectual property laws. Such Site Content includes stylised “meed” designs, which are common law trademarks of Meed Limited. You may not reproduce, republish, distribute, display, perform, transmit, sell, or otherwise use any Site Content without our express written permission, except when such actions occur in connection with bona fide Platform uses through our publicly supported interfaces. In this regard, users are prohibited from downloading, republication, retransmission, reproducing, or using any image (and other similar content) as a stand-alone file. Site Content must not be used in any manner that is likely to confuse consumers or users.

Your Representation

You represent and confirm that you have the necessary legal capacity and authority to agree to these Terms. You also confirm that all information you provide to us is complete, accurate, and up to date.

Limitation of Liability

To the fullest extent permitted by law, we (including our holding company(ies), subsidiaries, affiliates, directors, officers, employees, agents, representatives, partners and licensees) expressly limit our liabilities in connection with or arising out of the provision of the Platform as follows:

we provide the Platform on an “as is” and “as available” basis, and your access to or use of the Platform is at your own risk;
we give no assurance, representation or warranty of any kind (whether express or implied) about the Platform. In particular, we expressly disclaim all warranties and representations (for example, warranties of merchantability, fitness for a particular purpose, and non-infringement);
we do not warrant that the Platform is free of defects, viruses, malfunctions or harmful components that could damage or allow unauthorised access to your computer, computer network, or data, and we are not responsible for any delay or disruption in the Platform or any defect, viruses, bugs or errors;
you are solely responsible for any damage to your computer, computer network, or data (including loss of data) that results from your access or use of the Platform;
we are not responsible for the conduct of, or any content or information submitted or posted by, any user or the Program Operator; and
we make no representation or warranty that the Platform is appropriate or available for use in all geographic locations. You are solely responsible for compliance with all applicable laws for accessing or using the Platform.

Neither we, our subsidiaries, affiliates, nor our respective officers, directors, shareholders, employees, agents or representatives (or their respective successors and assigns) shall be liable in contract, tort (including negligence), or otherwise for any direct, indirect, incidental, special, punitive, or consequential damages resulting from the Platform, attempted use or inability to use the Platform, including but not limited to damages for any loss of data, business, opportunities, reputation, profits, revenues or other intangibles. You agree that our total liability for loss or damages, regardless of whether we have been advised of the possibility of such loss or damage, shall not exceed the total amount (if any) received by us from you to access the Platform over the last six (6) months. You must take all necessary steps and actions to mitigate your loss and damages.

Indemnification

You agree to indemnify, hold harmless, and release us, our subsidiaries, affiliates, and our respective officers, directors, shareholders, employees, agents, representatives (and their respective successors, assigns and transferees) from and against any and all claims, liabilities, damages, costs and expenses, including but not limited to reasonable attorney’s fees, arising from or related to your access, use, attempted use, inability to use, or misuse of the Platform, or your misrepresentation or non-compliance with these Terms. You also agree to fully cooperate with us in the defence or settlement of any claim concerning or arising out of the Platform or these Terms.

Governing Law, Jurisdiction, and Limitation of Actions

The Platform is created and controlled by Meed Limited in the Hong Kong Special Administrative Region (“Hong Kong”). You agree that these Terms will be governed by and construed in accordance with the laws of Hong Kong. You agree that all legal proceedings arising out of or in connection with these Terms or the Platform must be brought in a court located in Hong Kong. You expressly submit to the exclusive jurisdiction of said courts and consent to extraterritorial service of process.

General Provisions

If any provision of these Terms is found to be invalid or unenforceable, such provision shall be severed from the remainder of these Terms, which shall remain in full force and effect. Our failure or delay to exercise any right or act upon a breach under these Terms does not constitute a waiver of that right or breach. The section headings used in these Terms are for reference only and shall not affect the interpretation of these Terms.

We may transfer our rights or obligations under these Terms to any third party without your consent, and these Terms enure to the benefit of and shall be enforceable by our successors, assigns and transferees. The Contracts (Rights of Third Parties) Ordinance (Cap. 623) shall not apply to these Terms under any circumstances.

Termination

We may terminate or suspend access to the Platform immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach these Terms. All provisions of these Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity and limitations of liability.

Changes

We reserve the right, at our sole discretion, to modify or replace these Terms at any time by posting the updated Terms on our website. By continuing to access or use the Platform, you agree to be bound by these Terms.

Language

We may translate these Terms into multiple languages. If there is any conflict or inconsistency between the English version and any other language version of these Terms, the English version will prevail.

Address: Meed Limited, 6F, Unit 608, Sunbeam Centre, 27 Shing Yip Street, Kwun Tong, Hong Kong SAR

Email: info@meedloyalty.com

使用條款

最後更新時間：2025 年 4 月

在使用由我們Meed Limited（香港）運營的於meedloyalty.com 提供的忠誠度平台，或以其他方式訪問或使用我們的網站meedloyalty.com 或我們不時提供的任何其他網路或行動應用程式或軟體（「平台」）之前，請仔細閱讀這些使用條款（「這些條款」)。使用平台即表示您接受並同意下述做法。

這些條款適用於所有訪客、使用者和其他造訪或使用平台的人。您還應該閱讀我們的私隱權政策。

我們為參與企業(「計劃運營商」) 提供meed平台來創建和管理忠誠度計劃（「計劃」）。「計劃運營商」一詞還包括經我們和相關計劃運營商同意以計劃地點或其他方式參與計劃運營的任何企業。計劃運營商，而不是我們，組織 meed 平台上列出的計劃。我們是為計劃運營商提供創建和管理忠誠度計劃的技術的第三方服務，我們對與計劃相關的任何內容或活動、計劃的任何更改或取消或計劃運營商提供的任何資訊或陳述均不承擔任何責任或義務。

計劃運營商可以完全控制其計劃下的活動和優惠。計劃運營商有責任告知計劃成員除這些條款之外適用於其計劃使用的任何其他相關條款或政策，並回應和解決您對其計劃可能存在的任何疑慮或爭議。

內容

平台可能允許您發布、連結、儲存、分享和以其他方式提供某些資訊、文字、圖形、影片或其他資料（「內容」）。您對您發布的任何內容承擔全部責任。

您授予我們無限制的、全球性的、不可撤銷的、非排他性的和免版稅的權利，以任何形式或媒體使用、改編、修改、發布、翻譯、分發和展示您在meed 平台上發布的任何內容。

其他網站的連結

平台可能包含非我們擁有或控制的第三方網站或服務的連結。

我們無法控制任何第三方網站或服務的內容、私隱權政策或做法，也不承擔任何責任。您進一步承認並同意，對於因使用或依賴任何可在此類網站或服務取得的內容、商品或服務而造成或據稱造成的任何損害或損失，我們不承擔直接或間接的責任或義務。

可接受的使用政策

您不得濫用或允許他人濫用平台。特別是，您不得：

(a) 將平台用於任何非法、未經授權或欺詐的目的或方式；

(b) 以可能會損壞或危害我們的系統或安全的方式使用平台；

(d) 探測、掃描或測試平台任何系統或網路的漏洞；

(e) 違反或以其他方式規避任何安全或身分驗證措施或服務使用限制；

(f) 存取、篡改或使用平台的非公共區域或部分；

(g) 幹擾或破壞任何用戶、主機或網絡，例如，透過發送病毒、木馬、蠕蟲、邏輯炸彈或任何其他惡意或技術上有害的材料、超載、洪水、垃圾郵件或郵件轟炸平台任何部分，或以乾擾平台或對平台造成不當負擔的方式編寫任何內容的創建腳本；

(h) 進行逆向工程、反編譯、反彙編、破解或以其他方式嘗試取得平台或任何非開源相關技術的原始碼；

(i) 發送未經請求的通訊、促銷或廣告或垃圾郵件；

(j) 偽造任何電子郵件中的任何 TCP/IP 封包標頭或標頭資訊的任何部分；

(k) 發送更改的、欺騙性的或虛假的來源識別訊息，包括「欺騙」或「網路釣魚」；

(l) 進行傳銷或濫用推薦或促銷；

(m) 張貼、出版、上傳、展示、散佈或分享非法、不適當、褻瀆、色情、猥褻、不雅、誹謗、辱罵或故意虛假和/或侵犯知識產權的資料；

(n) 以任何方式違反適用的法律或法規；或

(o) 侵犯私隱或侵犯他人權利。

在透過使用平台進行任何產品或服務的調查、競賽、促銷或廣告時，您必須確保您擁有必要的授權，並遵守所有適用的法律和法規。

如果您將任何人的資料（例如姓名/電子郵件）匯入平台，您必須獲得該人的明確同意。

違反本可接受使用政策將導致我們暫停您的帳戶（如有）。

版權、商標和其他知識產權

我們網站上提供並作為平台一部分呈現的所有內容和其他資料，包括但不限於商標、服務標記、商號、圖像、音訊、文字、軟體以及 meedloyalty.com 的「外觀和感覺」或平台的任何其他部分及其相關的較低層級網頁（統稱為「網站內容」）均受版權、商標和其他知識財產權法的保護。此類網站內容包括風格化的「meed」設計，這是 Meed Limited 的普通法商標。未經我們明確的書面許可，您不得複製、重新發布、散佈、展示、執行、傳輸、出售或以其他方式使用任何網站內容，除非此類行為是透過我們公開支援的介面進行善意的平台使用。在這方面，禁止使用者下載、再版、轉發、複製或將任何圖像（和其他類似內容）用作獨立檔案。網站內容不得以任何可能使消費者或使用者感到困惑的方式使用。

您的聲明

您聲明並確認您具有同意這些條款所需的法律行為能力和權力。您也確認您向我們提供的所有資訊都是完整、準確且最新的。

責任限制

在法律允許的最大範圍內，我們（包括我們的控股公司、子公司、附屬公司、董事、管理人員、員工、代理人、代表、合作夥伴和被授權人）明確限制我們與提供平台相關或由因提供平台所產生的責任，如下：

(a) 我們以「現況」和「現有」的基礎提供平台，您存取或使用平台的風險由您自行承擔；

(b) 我們不對平台提供任何形式的確認、陳述或保證（無論明示或暗示）。特別是，我們明確否認所有保證和陳述（例如，適銷性、特定用途適用性和不侵權的保證）；

(d) 您對因存取或使用平台而對您的電腦、電腦網路或資料（包括資料遺失）造成的任何損害承擔全部責任；

(e) 我們對任何使用者或計劃運營商的行為或由其提交或發布的任何內容或資訊不承擔任何責任；和

(f) 我們不聲明或保證平台適合或可在所有地理位置使用。您全權負責遵守存取或使用平台的所有適用法律。

我們、我們的子公司、關聯公司及我們各自的高級職員、董事、股東、員工、代理人或代表（或其各自的繼承人和受讓人）均不對合約、侵權（包括疏忽）或其他任何直接、間接、因平台、嘗試使用或無法使用平台而造成的偶然、特殊、懲罰性或後果性損害，包括但不限於任何數據、業務、機會、聲譽、利潤、收入或其他無形資產的損失。您同意，我們對損失或損害的全部責任，無論我們是否已被告知發生此類損失或損害的可能性，均不得超過我們在過去六(6)個月內從您使用平台收到的總金額（如有)。您必須採取一切必要的步驟和行動來減輕您的損失和損害。

賠償

您同意對我們、我們的子公司、關聯公司以及我們各自的高級職員、董事、股東、員工、代理人、代表（及其各自的繼承人、受讓人和分配人）的任何和所有索賠、責任、損害、成本和開支進行賠償，使我們免受損害並免除其因您訪問、使用、嘗試使用、無法使用或濫用平台，或者您失實陳述或不遵守這些條款而產生或與之相關的任何和所有索賠、責任、損害、成本和開支的責任（包括但不限於合理的律師費）。您也同意在與平台或這些條款相關或由平台或這些條款引起的任何索賠的辯護或解決過程中與我們充分合作。

適用法律、管轄權和訴訟限制

平台由香港特別行政區（「香港」）的 Meed Limited 創建和控制。您同意本條款將受香港法律管轄並依香港法律解釋。您同意因這些條款或平台引起的或與之相關的所有法律訴訟必須在位於香港的法院提起。您明確服從上述法院的專屬管轄權並同意域外送達訴訟程序。

一般規定

如果發現這些條款的任何規定無效或無法執行，則該規定應與這些條款的其餘部分分離，而其餘部分仍具有完全效力。我們未能或延遲行使任何權利或對違反這些條款的行為採取行動，並不構成對該權利或違約行為的放棄。這些條款所使用的章節標題僅供參考，不影響這些條款的解釋。

我們可以在未經您同意的情況下將這些條款項下的權利或義務轉讓給任何第三方，並且這些條款確保我們的繼承人、受讓人和分配人的利益，並可由我們的繼承人、受讓人和分配人執行。《合約（第三者權利）條例》（第 623 章）在任何情況下均不適用於這些條款。

終止

我們可以出於任何原因（包括但不限於您違反這些條款）立即終止或暫停對平台的使用權，恕不另行通知或承擔責任。這些條款中根據其性質應在終止後繼續有效的所有條款應在終止後繼續有效，包括但不限於所有權條款、保證免責聲明、賠償和責任限制。

修改

我們保留隨時透過在我們的網站上發布更新的條款來修改或替換這些條款的權利。繼續造訪或使用平台，即表示您同意受這些條款的約束。

語言

我們可能會將這些條款翻譯成多種語言。如果這些條款的英文版本與任何其他語言版本之間存在任何衝突或不一致，則以英文版本為準。

聯絡我們

地址：Meed Limited，香港特別行政區觀塘成業街27號日昇中心6樓608室

電子郵件：info@meedloyalty.com