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Using the meed App
The meed App is used in-store to scan customer membership QR codes, allowing you to give them stamps or retrieve vouchers that consumers wan

Phil Ingram
5 days ago2 min read


Your Ultimate Guide to Member Growth: Creative Ways to Use Your meed QR Code
So, you’ve created your loyalty program on meed. Everything is set up, and you’re ready for a flood of happy, loyal customers. Fantastic! Now for the most important part: getting people to join.

Phil Ingram
5 days ago4 min read


What a Digital Stamp Card Does to Your No-Show Rate When You Run a Service Business
A digital stamp card does more than reward repeat visits. For service businesses - salons, barbers, spas, fitness studios - it creates a financial relationship between your customer and their next appointment.

Phil Ingram
Jul 40 min read


When Loyalty Platform Pricing Changes Mid-Year and You Are Already Locked In
Mid-contract price increases from loyalty platforms are more common than vendors admit. A business signs a loyalty deal in January, builds its program, enrolls its members, and by August gets a notice that pricing has changed. The contract still runs. The exit penalty is real.

Phil Ingram
Jul 40 min read


Studio Sun: 470 Members and Building Real Loyalty
When Studio Sun set out to modernise its customer rewards, the team wanted something that felt current, was effortless for customers, and simple for staff to run day to day — a clear step up from the traditional paper stamp card.

Phil Ingram
Jul 32 min read


What Loyalty Platforms Do With Your Member Data When You Leave (And Why Most Don't Tell You Upfront)
When you cancel a loyalty platform, your member data rarely leaves with you. Most platforms retain it, repurpose it under broad contractual terms, or simply make it practically inaccessible to extract.

Phil Ingram
Jul 20 min read


What Loyalty Platforms Do When You Outgrow the Free Tier: A Practical Look at Where the Math Changes
Most loyalty free-tiers are built to get you in, not to keep you there. Here is an examination of some common free-tier mechanics and a look at how meed is different.

Phil Ingram
Jun 280 min read


What Most Business Owners Get Wrong About Enrolling Their First Loyalty Member
Your first loyalty member is more than an enrollment - it is a test. It sets the habits for what is to come. The trick is to remove all the barriers and make it as simple as possbile for customers to become loyal.

Phil Ingram
Jun 280 min read


What Thai Small Business Owners Actually Want From a Loyalty Program and Why Most Platforms Ignore It
Thai small business owners want a loyalty program that their customers will actually use, takes minutes to set up and doesn't require new devices or integration with other systems.

Phil Ingram
Jun 280 min read


What Your Loyalty Program's Member Retention Rate Is Actually Measuring (And What It's Missing)
Member retention rate is one of the most cited stats in loyalty program management. But it doesn't tell you why they stayed, and whether they would have returned anyway. To really understand retention you have to dig a little deeper.

Phil Ingram
Jun 280 min read


When a Customer Asks Do You Have a Loyalty Card and You Hand Them a Piece of Paper
When a customer asks for a loyalty card, they are willing to commit. If you hand them a piece of printed card no longer closes that deal. It costs nothing to get on to someone's phone next to their credit cards. Read why.

Phil Ingram
Jun 280 min read


Why a Tanning Studio Loyalty Program Needs to Work Differently Than a Coffee Shop's
A tanning studio loyalty program built like a coffee shop stamp card will underperform. The purchase patterns and motivations are different.

Phil Ingram
Jun 240 min read


Why Independent Retail Owners in Hong Kong Are Ditching Paper Stamps Before 2026 Is Over
The shift to digital loyalty in Hong Kong is being driven by a cisty that already runs alnost entirely on mobile payments. A paper punch card feels out of place, and they are slowly dying out.

Phil Ingram
Jun 240 min read


Your Best Customers Are Not Your Most Vocal Ones
The customers who quietly return every week, spend more than average, are the ones you probably know least about and yet they are the ones you must know everything about.

Phil Ingram
Jun 240 min read


NFC Tap-In vs QR Code vs Receipt Scan: Which Enrollment Method Fits How Your Customers Actually Pay
The enrollment method you choose for your loyalty program determines whether customers actually use it. NFC tap-in works best in high-traffic, face-to-face environments where speed matters. QR codes suit any printed surface and any customer device, with no hardware required.

Phil Ingram
Jun 240 min read


What Happens on Day One When You Have No Tech Background and a Loyalty Program to Launch
About the Author: meed works with independent businesses across more than 20 industry verticals, from home-based micro businesses to multi-location retailers, building and observing loyalty programs from day zero through to sustained member growth.

Phil Ingram
Jun 240 min read


What Keeps a Regular Coming Back Has Nothing to Do With the Reward
About the Author: meed is a digital loyalty platform built exclusively for independent and small businesses, with deployments across cafes, salons, fitness studios, and retail across multiple international markets.

Phil Ingram
Jun 230 min read


Your Best Customers Are Not Disengaged. They Just Never Heard From You Between Visits.
Customer disengagement is misread more often than it is solved. Most business owners look at a drop in visit frequency and assume the customer moved on. The more accurate read: the customer had a fine experience, intended to return, and then life got in the way.

Phil Ingram
Jun 230 min read


The Loyalty Program Logic That Works for Retail Breaks Inside a Restaurant
A restaurant loyalty program is not a retail loyalty program with a menu attached. The buying behavior is different, the visit rhythm is different, and the emotional stakes are completely different. Retail rewards spending.

Phil Ingram
Jun 230 min read


Why Your Loyalty Program Needs to Be Built Differently If You Sell by Appointment
Appointment-based businesses - barbers, salons, spas, tattoo studios, fitness trainers - don't have the same customer flow as a café. There's no queue. No impulse visit. Customers book, arrive, leave.

Phil Ingram
Jun 230 min read
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