Running a loyalty program is built on a foundation of trust and generosity. You're giving something back to your best customers. But for a small business owner, that generosity can be tinged with a little bit of fear: "How do I stop people from cheating the system?"

We could not be more excited to announce that meed is heading to Bangkok for DigiTech ASEAN 2025!

A person might join your studio to get in shape, but they'll stay because they feel like they belong. In a world of digital apps and faceless corporate gyms, your most significant competitive advantage as an independent studio is your community. A strong community is the "social glue" that makes your studio sticky and turns a transient customer base into a loyal, long-term tribe. But this "glue" doesn't just happen. You have to create it actively.

You know your secret weapon isn't your marketing budget. It's your regulars. It's the person who comes in at 8 a.m. every day, the group that meets every Friday, the customer whose name and order you know by heart. You've probably tried to reward them with a paper stamp card—that "Buy 9, Get the 10th Free" promise.

As a coworking space operator, you have a clear view of your key metrics. You know your occupancy rate, your revenue per square foot, and your monthly running costs. But the most dangerous metric, and the hardest to track, is the one you only see in the rearview mirror: member churn.

You make the best curry on the high street. Your pizzas are legendary. Your fish and chips are the stuff of local dreams. But in a world of huge chains, online delivery giants, and a dozen competitors, how do you make sure everyone knows it?

For any salon owner, the schedule is a story of two extremes. You have the frantic, back-to-back rush of a fully-booked Saturday and the coveted after-work slots. And then... you have the 10:30 am slot on a Tuesday.

A great bar is more than just a place that serves drinks. It's a community hub, a stage, a place to connect. But on a slow Tuesday or Wednesday night, it can be hard to feel that energy. The good news? You don't need a big budget, a live band, or a celebrity bartender to create a serious buzz.

As a restaurant owner, you are obsessed with your food costs, your kitchen payroll, and the price of your core ingredients. But if you treat your drinks menu as an afterthought—a simple list of sodas, house wines, and standard beers—you are walking past a goldmine every single day.

For university admissions teams, the Open Day is the single most important, high-stakes event of the year. It's the one chance to make a first impression, to move beyond the glossy brochure and show prospective students what your campus and community truly feel like.

You can buy a class pack anywhere. You can get access to a treadmill or a squat rack at a dozen different places in your town, probably for less than you charge. So, why do your members choose you? And more importantly, why do they stay? If the answer is "we have great equipment" or "we're the closest," you don't have a community. You have a customer base. A customer base is transactional. They will leave you the moment a cheaper, newer, or more convenient option opens up do

This is one of the most common questions we hear at meed. If you run a coffee shop, a stamp card is simple. But what if you're a hairdresser, a car mechanic, a beauty therapist, or an accountant? Your customers might only visit you two, three, or four times a year.

Your coffee shop is more than a place of commerce; it's a community hub. It's the backdrop for first dates, business deals, and quiet moments of reflection. But how do you amplify that community spirit, attract new customers, and create fresh excitement around your brand?

There are few sights more disheartening for a coworking space manager than an empty desk that used to be full. That empty chair represents more than just lost monthly revenue; it signifies a broken connection and a leak in your business model.

A good meal deal is one of a takeaway operator's sharpest weapons. It can cut through the noise, tempt a new customer to try you, and encourage a regular to spend a little more. The danger? A poorly designed deal can be a disaster for your bottom line, leaving you busy but broke.

A full appointment book is a good sign. But a book filled with the same names, month after month? That's the sign of a great business. In the world of barbering, the ultimate goal isn't just to get new clients; it's to turn first-time visitors into loyal regulars who wouldn't dream of going anywhere else.

The clock hits 5 p.m., and the magic happens. The doors swing open, and a wave of professionals floods in, looking to shed the stresses of the workday. This after-work crowd is the lifeblood of any city bar, providing a crucial bridge of revenue between the quiet afternoon and the late-night rush.

For any restaurant, the calendar is a rollercoaster. You have the exhilarating highs of the festive season and sun-drenched summer weekends, followed by the stomach-lurching drops of a wet Tuesday in January or the back-to-school slump in September.

As an event organiser, you spend months curating a fantastic experience. You book the perfect headline act, secure incredible speakers, or bring in star attractions. The crowd arrives, they love the main event... and then they leave.

Every business has its rhythm, its predictable peaks and valleys. For a beauty salon, it’s the frantic rush before the holidays followed by a quiet January. For a restaurant with a patio, it’s the sun-drenched summer weekends followed by the long, slow winter.