top of page


The Complete Customer Engagement Guide for Pop-Up Retail
The energy of a pop-up event is undeniable. Whether it is a bustling food festival, a weekend artisan market, or a temporary concept store, the footfall is high and the transactions are fast. But for many organisers and vendors, there is a lingering problem once the marquee comes down: the "data black hole".

Phil Ingram
12 hours ago3 min read


Effective Strategies for Reducing Gym Member Churn
In the fitness industry, we often obsess over the "top of the funnel." We celebrate the January rush, the successful Facebook ad campaign, and the stack of new signed contracts on the desk. But while acquisition is exciting, retention is where the profit lives.

Phil Ingram
12 hours ago4 min read


How to Use SMS Marketing to Boost Your Takeaway’s Slow Nights
The modern takeaway business operates on razor-thin margins and massive volume swings. You could be crushed with orders on a Saturday night and then stare at an empty kitchen schedule on a Tuesday.

Phil Ingram
12 hours ago4 min read


Seasonal Marketing Campaigns to Keep Your Restaurant Busy All Year Round
For any restaurant, the calendar is a rollercoaster. You have the exhilarating highs of the festive season and sun-drenched summer weekends, followed by the stomach-lurching drops of a wet Tuesday in January or the back-to-school slump in September.

Phil Ingram
12 hours ago4 min read


Technology That Improves the Coworking Member Experience
The modern coworking space is no longer selling square footage and Wi-Fi. It is selling convenience, productivity, and community...

Phil Ingram
12 hours ago3 min read


Why a Digital Loyalty Program is a Must-Have for Your Salon
Your success is built on relationships. It's in the trust a client places in their favourite stylist, the relaxing chat during a manicure, and the confidence they feel walking out your door. This personal connection is your greatest asset, and it’s what turns a one-time visitor into a loyal regular who wouldn't dream of going anywhere else.

Phil Ingram
12 hours ago3 min read


NFC vs. QR Codes: What's the Best Tap-to-Pay Solution for Outdoor Events?
The landscape for outdoor event payments has decisively shifted, with 65% of festival-goers now preferring cashless transactions. For event organisers, the choice between Near Field Communication (NFC) and Quick Response (QR) code systems is a critical one, as it balances transaction speed, security, and attendee experience against cost and logistical complexity. This article provides a matter-of-fact comparison based on current data to help organisers make an informed decisi

Phil Ingram
12 hours ago3 min read


Sick of Spreadsheets? A Simpler Way to Manage Payments for Multiple Vendors at Your Events
The energy of a bustling fair or market is infectious. Dozens of passionate vendors showcase their crafts, foods, and unique products to a crowd of eager customers. For an event organiser, seeing this come to life is incredibly rewarding. But behind the scenes lies a universal headache: the chaotic, time-consuming, and often stressful task of managing payments.

Phil Ingram
12 hours ago4 min read


How to Train Your Restaurant's Staff to Upsell Without Being Pushy
The word "upselling" can leave a bad taste. It often brings to mind a robotic, scripted attempt to hawk extras you neither want nor need. In the world of hospitality, where the guest experience is everything, that's the last impression you want to leave.

Phil Ingram
12 hours ago3 min read


Beyond the Freebie: 10 Reward Ideas for Your Loyalty Program That Aren't Just a Free Service
For any service business, from a dry cleaner to a dog groomer, repeat customers are the lifeblood of your operation. You’ve made the smart move to track and encourage that loyalty with a digital program like STAMP by meed. Your customers have a slick digital card in their mobile wallet, and you have a simple way to add a stamp with every visit.

Phil Ingram
12 hours ago3 min read


Attracting Your First 100 Gym Members: Your Blueprint for Success
You've poured your heart and soul into launching your gym, fitness space, or studio. The equipment is sparkling, the classes are set, and the energy is buzzing. But now comes the critical question: how do you get your first 100 members through the door and keep them coming back for more?

Phil Ingram
12 hours ago4 min read


Events: Don't Let Them Be Strangers
A Guide to Building a Customer Database from a One-Off Event You’ve done it. The event was a smashing success. The music was bumping, the...

Phil Ingram
12 hours ago4 min read


A Barber's Guide to More Regulars and Higher Revenue
A full appointment book is a good sign. But a book filled with the same names, month after month? That's the sign of a great business. In the world of barbering, the ultimate goal isn't just to get new clients; it's to turn first-time visitors into loyal regulars who wouldn't dream of going anywhere else.

Phil Ingram
12 hours ago4 min read


The Art of the Upsell: How to Increase Your Takeaway's Average Order Value
The Friday night rush is on. The phone is ringing, online orders are coming in, and the queue is growing. In the organised chaos of running a takeaway, your focus is on getting great food out the door, fast. But what if you could make every single order just a little bit bigger?

Phil Ingram
12 hours ago3 min read


What Happens to Loyalty Member Data When You Close One Location and Keep the Rest
When you close one location, your loyalty member data does not automatically follow the right rules. Member records tied to that site sit in legal grey territory the moment you stop trading from it. The data was collected under a specific purpose at a specific place.

Phil Ingram
Jul 227 min read


The Loyalty Program That Runs While You're on the Floor, Not After You Close
Most loyalty programs ask something of the person who can least afford to give it: the business owner mid-service. They require staff to press buttons, remember scripts, or hand out cards. The best loyalty program for a small business isn't the one with the most features.

Phil Ingram
Jul 216 min read


What a Digital Stamp Card Does to Your No-Show Rate When You Run a Service Business
A digital stamp card does more than reward repeat visits. For service businesses - salons, barbers, spas, fitness studios - it creates a financial relationship between your customer and their next appointment.

Phil Ingram
Jul 47 min read


When Loyalty Platform Pricing Changes Mid-Year and You Are Already Locked In
Mid-contract price increases from loyalty platforms are more common than vendors admit. A business signs a loyalty deal in January, builds its program, enrolls its members, and by August gets a notice that pricing has changed. The contract still runs. The exit penalty is real.

Phil Ingram
Jul 46 min read


What Loyalty Platforms Do With Your Member Data When You Leave (And Why Most Don't Tell You Upfront)
When you cancel a loyalty platform, your member data rarely leaves with you. Most platforms retain it, repurpose it under broad contractual terms, or simply make it practically inaccessible to extract.

Phil Ingram
Jul 27 min read


What Most Business Owners Get Wrong About Enrolling Their First Loyalty Member
Your first loyalty member is more than an enrollment - it is a test. It sets the habits for what is to come. The trick is to remove all the barriers and make it as simple as possbile for customers to become loyal.

Phil Ingram
Jun 287 min read
bottom of page
