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Terms and Conditions

Last updated: April 2024

Welcome to meed!

These terms and conditions govern your meed membership (“
Membership”) issued by Meed Limited (‘Meed’, “we”, “our” or “us”, which includes its successors, assigns and transferees). Our Terms of Use, which can be found on, form part of these terms and conditions (together, as modified from time to time, are referred to as “these Terms”).

By signing up for and continuing your Membership, you agree to these Terms.

Your Membership gives you access to join customer loyalty programs (“
Programs”) offered by participating businesses (“Program Operators”) through the meed platform. The prevailing Membership features can be found on our website or our app.

  1. Eligibility and Membership

    You confirm that you are of the legal age of majority in the place of your residence, or if you are not, you confirm that your parent or legal guardian has authorised your Membership on the basis of these Terms.

    We reserve the right to determine whether or not to accept your Membership registration and/or continue your Membership at our discretion.

    You confirm that all information provided by you is complete, accurate and up to date.

    On successful Membership registration, we will issue a digital Membership card with a Membership ID number to you. You can add the card to your Apple or Google wallet.When signing up for your Membership, you may (but you can choose not to) provide a nickname for us to customise your Membership. We will use this nickname as your unique Membership name.

    Your Membership is linked to your mobile phone number.  Only one Membership can be linked to a mobile phone. Your Membership is not transferable or assignable.

  2. Programs and Vouchers

    Your Membership gives you access to join Programs operated by Program Operators, and earn Program offers.

    You can join a Program Operator’s Program by using your mobile phone to scan the Program Operator’s designated meed QR code. Upon successfully joining a Program, you will be issued a digital Program membership card from the Program.  You can add the Program membership card to your Apple or Google wallet.  

    You can access the Programs that you have joined as a member by using your mobile phone number linked to your Membership.  Your Membership entitles you to earn and redeem product / service discount vouchers or gift vouchers (“Vouchers”) under the Program. Vouchers that you have earned from a Program from time to time will be indicated on your Program membership card.  

    You can redeem a Voucher by presenting your Membership QR code for scanning by the Program Operator.  Redemptions are subject to specific Voucher terms and conditions.  There may also be other terms or policies of the Program Operator that apply to the Program or Vouchers, as stipulated by the Program Operator.

    You will need to contact the Program Operator, who has full control over the activities and offers under its Programs, if you have any concerns or disputes regarding a Program or Voucher.  We are not responsible or liable for any content or activities related to the Programs, any change or cancellation to the Programs or any information or representation provided by any Program Operator.Your Program membership is not transferable or assignable. 

  3. Membership Suspension and Termination

    You have the right to cancel your Membership by emailing us at Upon cancellation, your Membership will be immediately terminated, and all accumulated Vouchers, points, offers and rewards that you have not collected or redeemed will be forfeited.

    We reserve the right to suspend or terminate your Membership at our discretion. In particular, if you breach any of these Terms, or if you misuse the Membership or Program benefits, your Membership may be suspended or terminated with your Membership and Program benefits forfeited (with or without notice), and we and the Program Operator may seek to recover from you any damages and losses suffered by us or the Program Operator.


  4. Data and Privacy

    When you register a Membership with us or otherwise use the meed platform, we may collect your personal data. Our Privacy Policy at sets out the purposes for which we collect your personal data, and how we handle such data.

    It is important that you read our Privacy Policy to understand how we use your personal data, and the rights that you have about the data.


  5. Intellectual Property Rights

    All materials provided on the meed platform, including without limitation, information, documents, products, logos, graphics, sounds, images, software and services are work of Meed and/or its authorised third parties with all intellectual property rights reserved.

    All Meed logos and all such materials incorporating Meed’s name, logo or supporting graphics are the property of Meed with all rights reserved.


  6. Liability

    All information, content, materials and/or services provided or performed by Meed in relation to the meed platform are provided “as is”. To the fullest extent permitted by law, all express or implied conditions or warranties are excluded.

    We make no representations, undertakings or warranties as to title, accuracy, completeness, currency, quality, merchantability or fitness for purpose in relation to any product or service offered by any Program Operator, or that the meed platform will be uninterrupted, error-free, secure, timely or available, or that any error or malfunction will be rectified within a certain time period or at all. Your participation in the Membership and Programs are at your own risk.


  7. Modifications

    We reserve the right to modify or replace these Terms at any time by posting the updated version of these Terms on our website. By continuing your Membership, you agree to the changes. If you do not agree to the changes, you have the right to cancel your Membership at any time.

  8. Miscellaneous

    The Clause headings used in these Terms are for reference only and shall not affect the interpretation of these Terms. Singular shall include the plural, and vice versa.

    These Terms (including our Terms of Use which form part of these Terms) contain the entire agreement between you and us.

    If any provision of these Terms is found to be invalid or unenforceable, such provision shall be severed from the remainder of these Terms, which shall remain in full force and effect.

    Our failure or delay to exercise any right or act upon a breach under these Terms does not constitute a waiver of that right or breach.

    We may transfer our rights or obligations under these Terms to any third party without your consent, and these Terms enure to the benefit of and shall be enforceable by our successors, assigns and transferees. The Contracts (Rights of Third Parties) Ordinance (Cap. 623) shall not apply to these Terms under any circumstances.


  9. Enquiries

    If you have any questions about these Terms, please email us at

  10. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of the Hong Kong Special Administrative Region.

The courts of the Hong Kong Special Administrative Region shall have exclusive jurisdiction to deal with any dispute arising out of or in connection with these Terms. You expressly submit to the exclusive jurisdiction of said courts and consent to extraterritorial service of process

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