The problem
Nail and lash clients rebook — until they find somewhere closer, cheaper, or easier
Clients come regularly then disappear with no warning
Paper stamp cards get lost in their bag before they're half full
You have no way to know who your most valuable clients are
A new salon opens nearby and you have nothing pulling people back
meed captures every appointment, every spend, every return
Joining
Clients join at the desk. Takes seconds
Scan a QR at reception, tap an NFC point, or join via a link on your Instagram or Google listing. Their reward card lands straight in Apple or Google Wallet. No download, no sign-up form
Scan QR
Tap NFC
Open a link
Apple + Google Wallet. No app download.
How customers earn
Built around how nail and lash salons actually run
Run one method or combine them
The Stamp
Staff taps the meed Business app after each appointment. Stamp added. Works on any phone or tablet at the front desk
Example: Book 9 appointments → 10th is free
Tap & Stamp
Client scans or taps when they arrive. Stamp added automatically. No staff involvement — they're checked in while they wait
Example: Tap the NFC at reception, stamp lands before they're even seated
Scan Receipt
Client photographs their receipt. AI reads it and adds stamps based on spend. Works well for clients who add on treatments or buy products
Example: Spend $50+ → earn a stamp. Spend $100+ → earn two
Step — Multi-reward cards
Give clients a reason to rebook before they've walked out the door
A standard card makes clients wait until the end for anything. Step sets milestones — smaller rewards along the way that keep them rebooking sooner
You set the milestones. You set the rewards
10-appointment nail & lash card
3
appointments
Free nail art add-on
6
appointments
Complimentary brow tint
10
appointments
Free full set
Clients are always working toward something. That's what keeps them rebooking
QR codes
One program. Multiple entry points
Place them where clients already look
Reception QR
On the front desk or check-in counter. Clients join on arrival without any prompting
Join anywhere QR
On your ads, Instagram, Google listing. Clients join before they even book their first session
Location QR
Multiple locations? Each site tracked separately so you know which salon is driving what
Check-in QR
Dedicated tap point at the entrance. Clients check in and earn without slowing down the desk
Between Visits
Geo-tagging
A member walks near your shop. Their card surfaces on their phone. You're front of mind before they've decided where to go
Face ID
Members open their card online with Face ID. No password means no reason to abandon it
meed for business app
Your team runs everything from one app
The meed Business app handles stamps and redemptions. It runs on whatever phone or tablet your staff already have — no new hardware, no changes to how the desk runs
Stamp in seconds
Staff opens the app, taps stamp. Client's card updates instantly. Done before they've finished getting dressed
Instant Redeem
Customer sends a redeem request from their card. Comes through on your app. One tap to approve nothing needed at the counter
Any device, any shift
Multiple staff, multiple logins. Works across every member of your front desk team
The dashboard
You stop guessing. You start knowing
Every appointment, every spend, every return — captured and visible from your Business Portal
Members
who your regulars actually are
Behaviour
how often they're rebooking and when
Redemptions
which rewards are driving return appointments
Engagement
overall program activity across locations
Not vague metrics. Real client behaviour tied to revenue
