The problem
Pet owners are loyal by nature — but only to businesses that give them a reason to stay
meed captures every visit, every purchase, every return
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Customers spend consistently but drift when a closer option appears
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Paper cards get lost between appointments and purchases
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You have no way to identify who your most valuable customers are
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Repeat spend is happening — but you can't track, reward, or build on it
How Members Join
Pet owners join in seconds
Scan a QR at your counter, tap an NFC point, or join via a link on your Instagram or Google listing. Their reward card lands straight in Apple or Google Wallet. No download, no sign-up form
Scan QR
Tap NFC
Open a link
Apple + Google Wallet. No app download.
How Members Earn Stamps
Built around how pet businesses actually run
Run one method or combine them
The Stamp
Staff taps the meed Business app after each visit or purchase. Stamp added. Works on any phone or tablet at the counter
Example: 9 grooming appointments → 10th is free
Tap & Stamp
Customer scans or taps when they arrive. Stamp added automatically. No staff involvement — they're checked in before they've even reached the desk
Example: Tap the NFC at the door, stamp lands on arrival
Scan Receipt
Customer photographs their receipt. AI reads it and adds stamps based on spend. Works well for retail purchases, food, accessories, and multi-item orders
Example: Spend $40+ → earn a stamp. Spend $80+ → earn two
Step — Multi-Reward Cards
Give pet owners a reason to come back before they've run out of reasons
A standard card has one reward at the end. STEP sets milestones — smaller rewards along the way that keep customers returning sooner.
You set the milestones. You set the rewards.
Example: 10-visit pet care card
3
stamps
Free pet treat bag
6
stamps
Discounted grooming
add-on
10
stamps
Free groom or product of choice
Customers are always working toward something. That's what keeps them coming back
QR codes
One program. Multiple entry points
Place them where pet owners already look
In-store QR
Counter, waiting area, retail shelves. Customers join on the spot
Join anywhere QR
On your ads, Instagram, Google listing. Customers join before they even walk in
Location QR
Multiple locations? Each site tracked separately so you know which is driving what
Checkin QR
Dedicated tap point at the entrance. Customers check in and earn without slowing down the desk.
Between Visits
Geo-tagging
A member walks near your shop. Their card surfaces on their phone. You're front of mind before they've decided where to go
Face ID
Members open their card online with Face ID. No password means no reason to abandon it
meed for Business
Your team runs everything from one app
The meed Business app handles stamps and redemptions. It runs on whatever phone or tablet your staff already have — no new hardware, no changes to how the desk runs
Stamp after each visit or purchase
Staff opens the app, taps stamp. Customer's card updates instantly. Works at the counter or curbside.
Instant Redeem
Customer sends a redeem request from their card. Comes through on your app. One tap to approve — nothing needed at the counter
Any device, any shift
Multiple staff, multiple logins. Works across groomers, retail staff, and front desk
The dashboard
You stop guessing. You start knowing
Every visit, every spend, every return — captured and visible from your Business Portal.
Members
who your regulars actually are
Behaviour
how often they're coming back and what they're spending on
Redemptions
which rewards are driving return visits
Engagement
overall program activity across locations
Not vague metrics. Real customer behaviour tied to revenue.
