How to add Users and Admins to your meed loyalty program
You probably want other people to help run your meed loyalty program. No one can be everywhere at once.
There are two simple ways to give your team access:
Admins can access the portal, manage your loyalty program and use the meed for Business App.
Staff can scan a Staff QR code to use the app in-store. They can give stamps and redeem coupons and rewards without needing their own account or password.
Adding an Admin to meed
Sign in to the meed Business Portal and open the "Admin" tab on the toolbar.
The User Management page in meed
Click the orange button in the top-right corner labelled + Add Admin.
Enter the person’s name and email address. When finished, click Invite Admin.
Inviting an Admin to meed
They will receive an invitation email. They must click the link in that email and follow the instructions to join your account.
It is important that they use the invitation link. If they create an account separately, they may accidentally create a new loyalty program instead of joining yours.
Only add someone as an Admin to your meed program if they should be able to view and manage your program.
Giving Staff Access to meed
Staff who only need to give stamps and redeem rewards do not need to be added as Admins.
Instead, they can scan a Staff QR code to sign in to the meed for Business App.
On the User Management page, find the location where the staff member works and click Create QR code.
Choose how many staff devices can be signed in at the same time, then download or display the QR code.
Creating a Staff QR code in meed
Each location has its own Staff QR code. This makes sure stamps and redemptions are recorded against the correct location.
Signing In With a Staff QR Code
Staff should download and open the meed for Business App:
Open the app and select Scan shop QR to sign in.
Allow camera access if prompted, then scan the location’s Staff QR code.
The device will be signed in immediately. Staff can then give stamps and redeem coupons and rewards.
Signing in with a Staff QR code
A Staff QR sign-in is connected to one location. To use the app at another location, the staff member must sign out and scan that location’s Staff QR code.
Managing Staff Devices
Owners and Admins can return to User Management to:
See how many Staff QR devices are signed in.
Change the number of devices allowed.
Sign out an individual device.
Sign out all devices at a location.
Replace a Staff QR code.
Owner and Admin password sign-ins do not count towards the Staff QR device limit.
If you replace a Staff QR code, the old code will stop working. Devices already signed in will remain signed in until you sign them out.
Keep Your Staff QR Code Secure
Keep the Staff QR code in a secure, staff-only location.
Anyone who scans it can sign in to the meed for Business App and give stamps or redeem rewards from your program.
That’s it! Add managers as Admins and use Staff QR codes for the rest of your team.
Create your own loyalty program on meed right now!
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