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7 Underused Tactics to Seriously Increase Average Customer Spend at Your Bar
Happy Hour. It’s the oldest trick in the book for getting people in early. But let's face it, relying on discounts is a race to the bottom. It can cheapen your brand and often gives a price cut to customers who would have come in anyway.

Phil Ingram
Sep 14, 20253 min read


Using a Simple Check-in System to Manage Coworking Events and Track Attendance
Events are threads that hold a coworking space community together. From weekly member breakfasts and networking nights to expert workshops and keynote speakers, these gatherings are where connections are made and your space transforms from a collection of desks into a genuine ecosystem.

Phil Ingram
Sep 9, 20253 min read


Making Your Traditional Pub a Hit with a Younger Crowd (and Keep Them Coming Back!)
There's an undeniable magic to a traditional pub or bar. The familiar comfort of the decor, the well-poured drinks, the buzz of conversation. It's a formula that has worked for generations. However, attracting a younger demographic (like Millennials and Gen Z) requires blending that classic charm with the modern conveniences they've come to expect.

Phil Ingram
Sep 7, 20253 min read


Running a Fitness Challenge That Keeps Members Motivated
A brand-new fitness challenge is announced, the sign-up sheet is buzzing, and the gym has that electric New Year’s resolution energy. For the first week, it’s all go. By week three, however, that initial enthusiasm has dwindled, and only a handful of the ultra-committed are still tracking their progress.

Phil Ingram
Sep 3, 20253 min read


Coworking: Partnering with Neighbourhood Businesses for Member Perks
Running a coworking space is about so much more than desks and Wi-Fi. You’re in the business of community, culture, and experience. Your members don’t just want a place to work; they want a place to belong.

Phil Ingram
Sep 2, 20253 min read


The KPIs You Should Actually Track for Bar Revenue Growth and Lasting Customer Loyalty
You run a bar, a pub, or a local. You’re rushed off your feet from the moment you open until you’re kicking the last straggler out at closing time. At the end of a long night, it's tempting to look at the cash in the till, breathe a sigh of relief (or despair), and call it a day.

Phil Ingram
Sep 1, 20254 min read


A Guide to Filling Your Off-Peak Fitness Classes
Every fitness studio owner recognises the feeling. The buzz of a full 6 PM class, music pounding, energy filling the room. It’s why you entered this profession. And then there's the 2 PM slot on a Tuesday. The silence is deafening, and the empty mats or bikes starkly remind you of lost potential.

Phil Ingram
Aug 27, 20253 min read


Hosting Coworking Member Events That Foster Connection and Collaboration
Let's be honest, anyone can order a few pizzas, stock a fridge with beers, and call it a "networking event." But the objective measure of a thriving coworking community isn’t the quality of its freebies; it’s the quality of the relationships built within its walls. A flourishing space is one where members don't just share a Wi-Fi password, but share ideas, skills, and opportunities.

Phil Ingram
Aug 26, 20253 min read


Turning a Frown Upside Down: Expertly Handling Bar Customer Complaints and Winning Back Their Loyalty
It’s Friday night. The bar is three-deep, the music’s pumping, and your team is a well-oiled machine of cocktail-shaking brilliance. Then you see it: the tight-lipped stare, the folded arms, the customer who looks like their pint has personally insulted their mother. A complaint is coming.

Phil Ingram
Aug 24, 20253 min read


Actionable Strategies to Increase Member Attendance at Your Gym
A bustling gym floor, packed classes, and the constant hum of activity—this is the picture of a healthy fitness business. The key metric for a gym's long-term success isn't just membership numbers; it's member attendance. An empty gym is a sign of a disengaged membership base, which is the first step towards high churn rates.

Phil Ingram
Aug 20, 20253 min read


Actionable Ideas for Building a Strong Coworking Community
Anyone can rent out a desk, provide fast Wi-Fi, and offer decent coffee. What sets a truly successful coworking space apart, what keeps members renewing their contracts and telling their friends, is the strength of its community.

Phil Ingram
Aug 19, 20253 min read


Ingenious Cross-Promotional Ideas for Your Bar and Nearby Restaurants
Viewing the restaurant next door as the competition is an easy habit to fall into. You are, after all, vying for the same patrons. But what if you adopted a different perspective? What if you saw your neighbours not as rivals, but as collaborators in a shared opportunity?

Phil Ingram
Aug 17, 20253 min read


Using a Simple Checkin System to Track Member Attendance
For any fitness studio, gym, or wellness space, the front desk is mission control. It’s where the first impression is made, where questions are answered, and where the crucial daily ritual of member checkin happens. But too often, this process is a bottleneck. A queue forms, staff are busy with a sign-in sheet or clunky software, and members are left waiting when they’d rather be warming up.

Phil Ingram
Aug 13, 20253 min read


Your Ultimate Guide to Member Growth: Creative Ways to Use Your meed QR Code
So, you’ve created your loyalty program on meed. Everything is set up, and you’re ready for a flood of happy, loyal customers. Fantastic! Now for the most important part: getting people to join.

Phil Ingram
Aug 12, 20254 min read


Designing a Member Benefits Program That People Actually Value
Your coworking space is more than just Wi-Fi and a collection of desks. It’s a hub of innovation, collaboration, and community. But, how do you elevate your member experience from simply practical to genuinely indispensable? The answer often lies in your member benefits program.

Phil Ingram
Aug 12, 20253 min read


Rally the Troops: Getting Your Bar Staff Genuinely Excited About Your Customer Loyalty Scheme
So, you’ve done it. You’ve launched a shiny new customer loyalty scheme for your pub or bar. You’re rightly chuffed, picturing a stampede of happy, returning customers. But when you look at your team, you see… well, let's call it 'understated enthusiasm'. To them, it might just look like another task to juggle between pulling pints and clearing tables.

Phil Ingram
Aug 10, 20253 min read


Simple Rewards for New Members to Encourage Early Attendance
Every fitness studio owner knows the story. A new member signs up, full of energy and good intentions. They attend a class or two, but then life gets in the way. The initial soreness kicks in, their schedule gets busy, and suddenly their introductory offer expires with only a couple of visits used. It's a missed opportunity for them and a lost long-term customer for you.

Phil Ingram
Aug 6, 20253 min read


Your First 90 Days: A Member Onboarding Plan That Builds Loyalty for Your Coworking Space
The day a new member signs up for your coworking space is a win. But the real work, the work that turns that initial sale into a long-term, high-value relationship, starts now. The first 90 days of a membership are the most critical period. This is when a new member decides whether they’ve just rented a desk or found a professional home. It's your window to transform them from a transient tenant into a loyal, integrated community member.

Phil Ingram
Aug 5, 20254 min read


Making Lunchtime Pay: Driving Midday Sales for Your Pub or Bar
The roar of the evening crowd is the soundtrack to any successful pub or bar. The clinking glasses, the banter, the ringing till – it’s what it's all about. But what about the quieter hours? That midday lull between 12 and 3 pm can often feel like a missed opportunity. While you might have a few regulars propping up the bar, turning your establishment into a bustling lunchtime destination can dramatically boost your bottom line.

Phil Ingram
Aug 3, 20254 min read


Replacing Paper Passes with a Digital Class Pass System for your Fitness Studio
You track everything: reps, personal bests, calories burned, and class attendance. So why are so many studios still using a system from the last century to manage their members' class passes?

Phil Ingram
Jul 30, 20253 min read
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