There's an undeniable magic to a traditional pub or bar. The familiar comfort of the decor, the well-poured drinks, the buzz of conversation. It's a formula that has worked for generations. However, attracting a younger demographic (like Millennials and Gen Z) requires blending that classic charm with the modern conveniences they've come to expect.

For decades, the humble paper stamp card has been the go-to loyalty tool for local businesses, ranging from corner coffee shops to local boutiques. It’s simple, tangible, and, let’s be honest, it requires absolutely zero technical know-how. But its charm is also its downfall. Cards get lost, forgotten at home, or turned into pulp in the washing machine.  For businesses, they offer no data, no insight, and no way to connect with a customer once they’ve left the shop.

You live and die by the number of covers you do each night in your restaurant. It’s a relentless cycle of attracting new diners while keeping your regulars coming back for more. In the heat of the battle, the easiest weapon to reach for is the discount. "20% Off Tuesdays!" "Free Appetiser with Any Main!" It’s a quick fix, a shot in the arm to boost a quiet evening.

So, you've made the brilliant decision to launch a loyalty program. Fantastic! You're about to turn those happy first-time clients into regulars who wouldn't dream of going anywhere else, whether you're grooming pampered pups or detailing dream cars.

The gates are closed, the last food truck has driven away, and the clean-up crew is moving in. The event was a roaring success... wasn't it? The anecdotal feedback is excellent, people seemed happy, but when your sponsors ask which stalls were the most popular or where the footfall was heaviest, you’re left relying on a vague feeling. "The burger van seemed pretty busy" isn't precisely the data they're looking for.

A brand-new fitness challenge is announced, the sign-up sheet is buzzing, and the gym has that electric New Year’s resolution energy. For the first week, it’s all go. By week three, however, that initial enthusiasm has dwindled, and only a handful of the ultra-committed are still tracking their progress.

Discover how cloud technology, AI, and mobile wallets are levelling the playing field for independent cafes. Learn how to boost customer retention and compete with the big chains.

Running a coworking space is about so much more than desks and Wi-Fi. You’re in the business of community, culture, and experience. Your members don’t just want a place to work; they want a place to belong.

The takeaway business can feel like a revolving door. Customers pop in, drawn by convenience or a noisy stomach, grab their food, and vanish. You might see them again next week, or you might not. They'll probably go wherever is closest when hunger strikes next.

As a salon owner, you wear two hats. You're a leader, fostering a team of talented artists. You're also a business owner, with one eye permanently fixed on the bottom line. The challenge? Your stylists are passionate about hair and beauty, rather than focusing on sales targets. The very word "upsell" can make an artist cringe.

You run a bar, a pub, or a local. You’re rushed off your feet from the moment you open until you’re kicking the last straggler out at closing time. At the end of a long night, it's tempting to look at the cash in the till, breathe a sigh of relief (or despair), and call it a day.

We've all seen it: a customer at the register, about to pay. You gesture to your sleek new QR code and ask, "Care to join our loyalty program?" They hesitate, weighing the effort of retrieving their phone against the allure of a future reward. Sometimes they opt in, but often, the response is a polite, "Perhaps another time."

The word "upselling" can leave a bad taste. It often brings to mind a robotic, scripted attempt to hawk extras you neither want nor need. In the world of hospitality, where the guest experience is everything, that's the last impression you want to leave.

There are certain relationships in life built on trust, precision, and a deep understanding of one's needs. The bond between a person and their tailor is one of them. You are the artisans of elegance, the masters of measurement, ensuring your clients always look their absolute best. It’s a partnership. And like any valued partnership, it deserves to be recognised.

Remember the good old school fete? The clatter of the tombola drum, the frantic search for loose change for the bake sale, and the giant jar of sweets just waiting to be won. While these events are steeped in wonderful nostalgia, the way we pay for things has dramatically changed. In a world where a tap of a card or phone is second nature, relying solely on cash can leave your fundraising efforts falling short.

You will see a lot of words on meed. Here is a complete glossary of what they all mean. 

Every fitness studio owner recognises the feeling. The buzz of a full 6 PM class, music pounding, energy filling the room. It’s why you entered this profession. And then there's the 2 PM slot on a Tuesday. The silence is deafening, and the empty mats or bikes starkly remind you of lost potential.

Let’s be blunt. The phrase “monetising customer data” probably brings to mind images of shady tech giants selling your personal details to the highest bidder. For a coffee shop owner, it sounds complicated, legally terrifying, and frankly, a bit grubby. The good news? That’s not what we’re talking about.

There are four types of redeemable coupon or reward that you can create on meed. 

Let's be honest, anyone can order a few pizzas, stock a fridge with beers, and call it a "networking event." But the objective measure of a thriving coworking community isn’t the quality of its freebies; it’s the quality of the relationships built within its walls. A flourishing space is one where members don't just share a Wi-Fi password, but share ideas, skills, and opportunities.