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The "Almost There" Nudge: Re-engaging Customers with a Nearly Full Stamp Card
Imagine a customer rummaging through their wallet, pulling out a dog-eared stamp card with just one sad, empty square left on it. That nearly complete card is a powerful thing. It represents loyalty, repeat business, and the promise of a well-deserved reward.

Phil Ingram
Sep 21, 20254 min read


A Guide to Modern Payment Processing for Charity Fundraisers
The landscape of charitable giving has undergone a fundamental transformation. Digital payment processing is no longer a peripheral option but a core component of any successful fundraising strategy. Digital donations now constitute over 85% of payment methods, and organisations that embrace a digital-first approach are growing 12.7% faster than their counterparts. With mobile giving alone accounting for more than half of all online donations in 2024, fundraisers must navigat

Phil Ingram
Sep 21, 20255 min read


Receipt Scanning Loyalty: The Future of Effortless Customer Engagement for Restaurants?
For decades, the humble restaurant receipt has served one purpose: proof of purchase. It’s a transactional slip of paper that usually ends up crumpled in a pocket or lost in a car glovebox. But what if that same receipt could become the key to understanding your customers and building a powerful, modern loyalty programme?

Phil Ingram
Sep 21, 20253 min read


A Fitness Studio’s Guide to Selling More Personal Training Sessions
You’ve built a brilliant fitness community. Your classes are buzzing, members are showing up, and there’s a great atmosphere. But you glance over at your personal training schedule, and you see gaps. Gaps that should be filled with dedicated members getting incredible results and, just as importantly, boosting your revenue.

Phil Ingram
Sep 20, 20254 min read


A Look at the Best Loyalty Apps for Takeaways in 2025
For takeaway and quick-service restaurants, loyalty is the secret sauce. In a crowded market, keeping your customers coming back is the difference between surviving and thriving. Research shows that loyalty members visit up to 22% more often than other customers, making a well-chosen loyalty program one of the best investments you can make.

Phil Ingram
Sep 15, 20254 min read


Modern Loyalty Innovations for Small Cafes
The legendary printed stamp card is a symbol of café culture. It's simple, satisfying, and for years it has been the go-to tool for rewarding regulars. But in a world where your customers live on their phones, that crumpled card they always forget is starting to show its age.

Phil Ingram
Sep 9, 20253 min read


Using a Simple Check-in System to Manage Coworking Events and Track Attendance
Events are threads that hold a coworking space community together. From weekly member breakfasts and networking nights to expert workshops and keynote speakers, these gatherings are where connections are made and your space transforms from a collection of desks into a genuine ecosystem.

Phil Ingram
Sep 9, 20253 min read


The Art of the Upsell: How to Increase Your Takeaway's Average Order Value
The Friday night rush is on. The phone is ringing, online orders are coming in, and the queue is growing. In the organised chaos of running a takeaway, your focus is on getting great food out the door, fast. But what if you could make every single order just a little bit bigger?

Phil Ingram
Sep 8, 20253 min read


The Power of the Tag: A Simple Guide to Instagram Marketing for Nail Salons
Your nail salon is a hub of creativity. Every day, you and your team create tiny, wearable works of art. So, if there’s one platform that was practically invented for you to show off your skills, it’s Instagram. It’s your digital shop window, your portfolio, and your biggest source of new clients, all rolled into one.

Phil Ingram
Sep 8, 20253 min read


Making Your Traditional Pub a Hit with a Younger Crowd (and Keep Them Coming Back!)
There's an undeniable magic to a traditional pub or bar. The familiar comfort of the decor, the well-poured drinks, the buzz of conversation. It's a formula that has worked for generations. However, attracting a younger demographic (like Millennials and Gen Z) requires blending that classic charm with the modern conveniences they've come to expect.

Phil Ingram
Sep 7, 20253 min read


The Digital Upgrade to the Paper Stamp Card is Here
For decades, the humble paper stamp card has been the go-to loyalty tool for local businesses, ranging from corner coffee shops to local boutiques. It’s simple, tangible, and, let’s be honest, it requires absolutely zero technical know-how. But its charm is also its downfall. Cards get lost, forgotten at home, or turned into pulp in the washing machine. For businesses, they offer no data, no insight, and no way to connect with a customer once they’ve left the shop.

Phil Ingram
Sep 5, 20253 min read


The Difference Between a Discount and a Reward (And Which One Builds Real Loyalty)
You live and die by the number of covers you do each night in your restaurant. It’s a relentless cycle of attracting new diners while keeping your regulars coming back for more. In the heat of the battle, the easiest weapon to reach for is the discount. "20% Off Tuesdays!" "Free Appetiser with Any Main!" It’s a quick fix, a shot in the arm to boost a quiet evening.

Phil Ingram
Sep 5, 20253 min read


How to Introduce Your New Loyalty Program to Customers (and Keep Them Coming Back!)
So, you've made the brilliant decision to launch a loyalty program. Fantastic! You're about to turn those happy first-time clients into regulars who wouldn't dream of going anywhere else, whether you're grooming pampered pups or detailing dream cars.

Phil Ingram
Sep 4, 20253 min read


The Power of Live Vendor Sales Tracking at Events
The gates are closed, the last food truck has driven away, and the clean-up crew is moving in. The event was a roaring success... wasn't it? The anecdotal feedback is excellent, people seemed happy, but when your sponsors ask which stalls were the most popular or where the footfall was heaviest, you’re left relying on a vague feeling. "The burger van seemed pretty busy" isn't precisely the data they're looking for.

Phil Ingram
Sep 3, 20253 min read


Running a Fitness Challenge That Keeps Members Motivated
A brand-new fitness challenge is announced, the sign-up sheet is buzzing, and the gym has that electric New Year’s resolution energy. For the first week, it’s all go. By week three, however, that initial enthusiasm has dwindled, and only a handful of the ultra-committed are still tracking their progress.

Phil Ingram
Sep 3, 20253 min read


The Future of Loyalty: How Tech is Transforming Independent Cafes
Discover how cloud technology, AI, and mobile wallets are levelling the playing field for independent cafes. Learn how to boost customer retention and compete with the big chains.

Phil Ingram
Sep 2, 20255 min read


Coworking: Partnering with Neighbourhood Businesses for Member Perks
Running a coworking space is about so much more than desks and Wi-Fi. You’re in the business of community, culture, and experience. Your members don’t just want a place to work; they want a place to belong.

Phil Ingram
Sep 2, 20253 min read


Creating a Takeaway VIP Club That Actually Makes You Money with meed
The takeaway business can feel like a revolving door. Customers pop in, drawn by convenience or a noisy stomach, grab their food, and vanish. You might see them again next week, or you might not. They'll probably go wherever is closest when hunger strikes next.

Phil Ingram
Sep 1, 20253 min read


Training Your Salon Team to Confidently Boost Sales and Client Spend
As a salon owner, you wear two hats. You're a leader, fostering a team of talented artists. You're also a business owner, with one eye permanently fixed on the bottom line. The challenge? Your stylists are passionate about hair and beauty, rather than focusing on sales targets. The very word "upsell" can make an artist cringe.

Phil Ingram
Sep 1, 20253 min read


The KPIs You Should Actually Track for Bar Revenue Growth and Lasting Customer Loyalty
You run a bar, a pub, or a local. You’re rushed off your feet from the moment you open until you’re kicking the last straggler out at closing time. At the end of a long night, it's tempting to look at the cash in the till, breathe a sigh of relief (or despair), and call it a day.

Phil Ingram
Sep 1, 20254 min read
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