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A Salon Owner's Guide to Selling More Retail Products
Whether you focus on hair, nails or skin, you don't just want to transform your clients, you also want to transform the products lining your shelves into products in your clients' shopping bags.

Phil Ingram
Aug 183 min read


The Clean Sweep: A Loyalty Program Blueprint for Car Washes and Detailers
The paper stamp card has been a staple of the car wash industry. Tucked away in a glove compartment, it promises a free wash after nine paid ones. The idea is sound, but the execution is flawed. Visits are infrequent, cards get lost, and the model does little to encourage customers to spend more than the bare minimum.

Phil Ingram
Aug 143 min read


Why Supporting Independent Coffee Shops Matters
There's a certain magic to an independent coffee shop. It's in the unique aroma of a particular roast, the eclectic collection of mismatched chairs, the chalk-dusted menu board, and the quiet natter of regulars. It’s the face behind the counter who starts making your usual flat white the moment you walk through the door. It’s a place with a soul.

Phil Ingram
Aug 123 min read


Your Ultimate Guide to Member Growth: Creative Ways to Use Your meed QR Code
So, you’ve created your loyalty program on meed. Everything is set up, and you’re ready for a flood of happy, loyal customers. Fantastic! Now for the most important part: getting people to join.

Phil Ingram
Aug 124 min read


Designing a Member Benefits Program That People Actually Value
Your coworking space is more than just Wi-Fi and a collection of desks. It’s a hub of innovation, collaboration, and community. But, how do you elevate your member experience from simply practical to genuinely indispensable? The answer often lies in your member benefits program.

Phil Ingram
Aug 123 min read


The Real Cost of a "Lost" Loyalty Card (And How It Hurts Your Bottom Line)
You knows the drill. You hand over a delicious pizza, curry, or kebab, and with it, a small, brightly coloured paper card. You give it a satisfying thump with an ink stamp, and the customer goes away happy. The intention is there: reward your regulars, keep them coming back.

Phil Ingram
Aug 113 min read


Turn 'Just a Trim' into 'The Full Works': Simple Upselling Techniques for Hair Stylists
The word ‘upselling’ might make you cringe. It conjures images of pushy sales tactics that feel unnatural and uncomfortable, threatening the trusted relationship you’ve built with your client.

Phil Ingram
Aug 113 min read


The Well-Oiled Machine: Driving Loyalty for Your Auto Detailing Shop
A flawlessly polished car driving away from your shop is your best advertisement. But here’s the challenge: unlike a coffee shop or a takeaway, your best customers might only visit you two, three, or four times a year. So, how do you build loyalty and ensure they come back to you next time?

Phil Ingram
Aug 73 min read


Stand Out from the Crowd: Differentiating Your Coffee Shop from Big Brands
Walk down any high street (or main street), and you'll see them: the familiar green, red, or blue logos of the global coffee chains. They are ubiquitous, armed with multi-million-pound marketing budgets, slick mobile apps, and the kind of buying power that can make any independent owner feel like David facing a legion of Goliaths.

Phil Ingram
Aug 54 min read


From Stamps to Clicks: A Takeaway Operator's Guide to Replacing Your Outdated Loyalty Cards
For decades, the humble printed stamp card has been a loyal servant to the takeaway industry. It's simple, cheap to produce, and everyone understands the deal: buy a certain number of meals, get one free. It has served its purpose. But in a world where your customers have a supercomputer in their pocket, that flimsy, ink-smudged bit of card is starting to look a little past its sell-by date.

Phil Ingram
Aug 44 min read


Why a Digital Loyalty Program is a Must-Have for Your Salon
Your success is built on relationships. It's in the trust a client places in their favourite stylist, the relaxing chat during a manicure, and the confidence they feel walking out your door. This personal connection is your greatest asset, and it’s what turns a one-time visitor into a loyal regular who wouldn't dream of going anywhere else.

Phil Ingram
Aug 43 min read


Making Lunchtime Pay: Driving Midday Sales for Your Pub or Bar
The roar of the evening crowd is the soundtrack to any successful pub or bar. The clinking glasses, the banter, the ringing till – it’s what it's all about. But what about the quieter hours? That midday lull between 12 and 3 pm can often feel like a missed opportunity. While you might have a few regulars propping up the bar, turning your establishment into a bustling lunchtime destination can dramatically boost your bottom line.

Phil Ingram
Aug 34 min read


Pawsitive Reinforcement: How a Pet Groomer Can Use Stamp Cards for Consistent Bookings
Running a pet grooming salon is a labour of love. One minute you’re giving a poodle a haircut that would make Vidal Sassoon blush, the next you’re trying to coax a nervous rescue dog into the tub. You’re part artist, part animal whisperer, and part business owner. While your passion is for the pets, the business side needs to run like a well-oiled machine, ensuring a steady stream of happy, fluffy clients trotting through your door.

Phil Ingram
Jul 313 min read


The Personal Touch: Enhancing Customer Experience in Your Cafe
Serving a great cup of coffee is simply the price of entry. With a new coffee shop popping up on every corner, the quality of your flat white might get a customer through the door, but it's the experience that will make them stay, return, and become a loyal regular.

Phil Ingram
Jul 293 min read


Increasing Member Engagement from Day One for your Coworking Space
So, you've built a beautiful co-working space. The coffee is top-notch, the Wi-Fi is lightning-fast, and the chairs are ergonomically designed. But here's the hard truth: people don't stay for the furniture. They stay for the community.

Phil Ingram
Jul 293 min read


The Ultimate Guide to Starting a Digital Loyalty Program for Free for your Takeaway
Takeaway restaurants don't just compete on flavour; you're competing for attention. Your customers are bombarded with choices every time they decide to take a night off from cooking. One week they're with you, the next they're trying out that new place that just appeared on a delivery app. So, how do you turn a one-time order into a weekly habit?

Phil Ingram
Jul 283 min read


Don't Be a Stranger! How to Reduce the Gap Between Your Clients' Salon Appointments
You know the feeling. A client leaves your salon floating on air, absolutely in love with their new hair colour, flawless nails, or glowing skin. They promise they’ll be back soon. And they mean it! But "soon" turns into six weeks, then ten, then four months. When they finally return, you're practically starting from scratch.

Phil Ingram
Jul 284 min read


Beyond the Freebie: 10 Reward Ideas for Your Loyalty Program That Aren't Just a Free Service
For any service business, from a dry cleaner to a dog groomer, repeat customers are the lifeblood of your operation. You’ve made the smart move to track and encourage that loyalty with a digital program like STAMP by meed. Your customers have a slick digital card in their mobile wallet, and you have a simple way to add a stamp with every visit.

Phil Ingram
Jul 243 min read


More Than Just a Cuppa: Crafting a Unique Selling Proposition (USP) for Your Cafe
Opening a coffee shop is one of the most common and competitive ventures in the retail industry. The high street is swimming in flat whites and artisanal roast options. Simply having ‘good coffee’ is no longer a unique selling proposition (USP); it’s the bare minimum requirement to even play the game.

Phil Ingram
Jul 223 min read


5 Simple Steps to Turn One-Time Takeaway Orders into Loyal Fans
You serve dozens, maybe hundreds, of customers a day. They grab their food, they go, and you might never see them again. So, how do you break the cycle of one-time transactions and build a fanbase of regulars who choose you over the competition every single time?

Phil Ingram
Jul 223 min read
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