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A Guide to Profitable Add-On Services for Your Coworking Space
The Wi-Fi is fast, the coffee is hot, and the desks in your coworking space are filled with a vibrant community of freelancers, startups, and remote workers. But if your revenue model begins and ends with membership fees, you’re leaving a serious amount of money on the table.

Phil Ingram
Sep 23, 20254 min read


"Get Your 10th Slice Free" is Dead. Here's What Modern Customers Actually Want from Loyalty
For years, the paper stamp card has been the king of takeaway loyalty. "Buy nine pizza slices, get the tenth free." It’s simple, it’s easy to understand, and for a long time, it was enough. But it’s not enough anymore.

Phil Ingram
Sep 22, 20254 min read


How to Create a Client Referral Program That Actually Works
One truth is universal: the best new client is one sent by a happy existing client. They walk through your door already trusting you; they're more likely to be a good fit for your salon's vibe, and they almost always spend more and stay longer than clients who find you through a random search.

Phil Ingram
Sep 22, 20254 min read


Crafting Profitable Seasonal Bar Promotions Your Customers Won't Resist
The festive season is coming. Those twinkling lights signal the biggest, busiest, and potentially most profitable time of the year. But it's also the most competitive. Every pub and cocktail bar on the street is vying for the same customers, the same office parties, and the same festive cheer.

Phil Ingram
Sep 21, 20254 min read


The "Almost There" Nudge: Re-engaging Customers with a Nearly Full Stamp Card
Imagine a customer rummaging through their wallet, pulling out a dog-eared stamp card with just one sad, empty square left on it. That nearly complete card is a powerful thing. It represents loyalty, repeat business, and the promise of a well-deserved reward.

Phil Ingram
Sep 21, 20254 min read


A Guide to Modern Payment Processing for Charity Fundraisers
The landscape of charitable giving has undergone a fundamental transformation. Digital payment processing is no longer a peripheral option but a core component of any successful fundraising strategy. Digital donations now constitute over 85% of payment methods, and organisations that embrace a digital-first approach are growing 12.7% faster than their counterparts. With mobile giving alone accounting for more than half of all online donations in 2024, fundraisers must navigat

Phil Ingram
Sep 21, 20255 min read


Receipt Scanning Loyalty: The Future of Effortless Customer Engagement for Restaurants?
For decades, the humble restaurant receipt has served one purpose: proof of purchase. It’s a transactional slip of paper that usually ends up crumpled in a pocket or lost in a car glovebox. But what if that same receipt could become the key to understanding your customers and building a powerful, modern loyalty programme?

Phil Ingram
Sep 21, 20253 min read


A Fitness Studio’s Guide to Selling More Personal Training Sessions
You’ve built a brilliant fitness community. Your classes are buzzing, members are showing up, and there’s a great atmosphere. But you glance over at your personal training schedule, and you see gaps. Gaps that should be filled with dedicated members getting incredible results and, just as importantly, boosting your revenue.

Phil Ingram
Sep 20, 20254 min read


The Power of Local Partnerships: Cross-Promoting Your Coffee Shop
As an independent coffee shop owner, you have a unique view of the world. You see the morning rush, the freelancer in the corner nursing a flat white for hours, and the regulars who don’t even need to order. You are, in many ways, the heart of your local neighbourhood.

Phil Ingram
Sep 16, 20253 min read


Monetising Your Coworking Space Beyond Desks and Offices
The core business of a coworking space is straightforward: you rent out desks, offices, and meeting rooms. This is your foundation, your bread and butter. But relying solely on this rental income is like a restaurant only selling main courses - you're leaving a huge amount of potential revenue on the table.

Phil Ingram
Sep 16, 20253 min read


A Look at the Best Loyalty Apps for Takeaways in 2025
For takeaway and quick-service restaurants, loyalty is the secret sauce. In a crowded market, keeping your customers coming back is the difference between surviving and thriving. Research shows that loyalty members visit up to 22% more often than other customers, making a well-chosen loyalty program one of the best investments you can make.

Phil Ingram
Sep 15, 20254 min read


Your Neighbourhood Advantage: Brilliant Local Marketing Ideas for Your Beauty Business
You’re not just competing with the salon down the street. You’re up against big-name chains with massive marketing budgets and online influencers promoting the latest global trends. It can feel like an uphill battle.

Phil Ingram
Sep 15, 20253 min read


7 Underused Tactics to Seriously Increase Average Customer Spend at Your Bar
Happy Hour. It’s the oldest trick in the book for getting people in early. But let's face it, relying on discounts is a race to the bottom. It can cheapen your brand and often gives a price cut to customers who would have come in anyway.

Phil Ingram
Sep 14, 20253 min read


Restaurants: How to Gather Customer Feedback That You Can Actually Use
"How was everything?"
It’s the question servers have asked since the dawn of restaurants. And 99% of the time, the answer is a polite, but utterly useless, "Fine, thanks."

Phil Ingram
Sep 14, 20253 min read


The Five-Second Relationship: Turning the "Stamp" into a Meaningful Touchpoint
Your interactions with customers can be fleeting. They drop off, they pick up, they pay. But within that routine lies a powerful, often-missed opportunity: the five seconds it takes to award a loyalty stamp.

Phil Ingram
Sep 11, 20253 min read


Planning Your Christmas Market? Why a Cashless Solution Should Be Top of Your List
It may only be early September, but for anyone in the events industry, the sleigh bells are already ringing loud and clear. Planning for the festive season is in full swing, and your focus is on creating a magical, bustling Christmas market experience. You’re thinking about the scent of mulled wine, the twinkling lights, and the unique crafts from local artisans.

Phil Ingram
Sep 11, 20253 min read


Modern Loyalty Innovations for Small Cafes
The legendary printed stamp card is a symbol of café culture. It's simple, satisfying, and for years it has been the go-to tool for rewarding regulars. But in a world where your customers live on their phones, that crumpled card they always forget is starting to show its age.

Phil Ingram
Sep 9, 20253 min read


Using a Simple Check-in System to Manage Coworking Events and Track Attendance
Events are threads that hold a coworking space community together. From weekly member breakfasts and networking nights to expert workshops and keynote speakers, these gatherings are where connections are made and your space transforms from a collection of desks into a genuine ecosystem.

Phil Ingram
Sep 9, 20253 min read


The Art of the Upsell: How to Increase Your Takeaway's Average Order Value
The Friday night rush is on. The phone is ringing, online orders are coming in, and the queue is growing. In the organised chaos of running a takeaway, your focus is on getting great food out the door, fast. But what if you could make every single order just a little bit bigger?

Phil Ingram
Sep 8, 20253 min read


The Power of the Tag: A Simple Guide to Instagram Marketing for Nail Salons
Your nail salon is a hub of creativity. Every day, you and your team create tiny, wearable works of art. So, if there’s one platform that was practically invented for you to show off your skills, it’s Instagram. It’s your digital shop window, your portfolio, and your biggest source of new clients, all rolled into one.

Phil Ingram
Sep 8, 20253 min read
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