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Numbers to Action: Turning Your Bar's Loyalty KPIs into Real, Revenue-Boosting Decisions
Running a bar often relies on gut instinct. You know you had a "good Friday" because the till was ringing and the floor was packed. You know "Dave" is a regular because you see his face every week.

Phil Ingram
12 hours ago3 min read


How Linked Loyalty Can Revolutionise Bar & Restaurant Cross-Promotions
In the hospitality industry, the old mindset was simple: everyone else is the competition. If a customer is eating at the Italian place across the street, they aren't eating with you.

Phil Ingram
Nov 183 min read


Low-Cost Bar Event Ideas That Build Serious Buzz and Lasting Loyalty
A great bar is more than just a place that serves drinks. It's a community hub, a stage, a place to connect. But on a slow Tuesday or Wednesday night, it can be hard to feel that energy. The good news? You don't need a big budget, a live band, or a celebrity bartender to create a serious buzz.

Phil Ingram
Nov 33 min read


Tailored Loyalty Offers to Make the After-Work Crowd Your Bar’s Most Valuable Regulars
The clock hits 5 p.m., and the magic happens. The doors swing open, and a wave of professionals floods in, looking to shed the stresses of the workday. This after-work crowd is the lifeblood of any city bar, providing a crucial bridge of revenue between the quiet afternoon and the late-night rush.

Phil Ingram
Oct 154 min read


QR Codes Unleashed: Supercharge Your Bar's Promotions and Loyalty Sign-Ups
For a while there, the QR code was just a glorified link to a PDF menu. It was a functional but dull tool born out of necessity. Now, that's all changed. For the savvy bar owner, the humble QR code has evolved into the single most powerful, low-cost tool for driving sales, capturing data, and building a fiercely loyal community.

Phil Ingram
Oct 123 min read


Your Pub's Digital Campfire: Using Simple Tech to Build an Unbeatable Community Spirit
A great pub has always been more than just a place that sells drinks. It’s the original social network. It's the "third place" between work and home where people gather, connect, and belong. It’s a community campfire.

Phil Ingram
Sep 284 min read


Crafting Profitable Seasonal Bar Promotions Your Customers Won't Resist
The festive season is coming. Those twinkling lights signal the biggest, busiest, and potentially most profitable time of the year. But it's also the most competitive. Every pub and cocktail bar on the street is vying for the same customers, the same office parties, and the same festive cheer.

Phil Ingram
Sep 214 min read


7 Underused Tactics to Seriously Increase Average Customer Spend at Your Bar
Happy Hour. It’s the oldest trick in the book for getting people in early. But let's face it, relying on discounts is a race to the bottom. It can cheapen your brand and often gives a price cut to customers who would have come in anyway.

Phil Ingram
Sep 143 min read


Making Your Traditional Pub a Hit with a Younger Crowd (and Keep Them Coming Back!)
There's an undeniable magic to a traditional pub or bar. The familiar comfort of the decor, the well-poured drinks, the buzz of conversation. It's a formula that has worked for generations. However, attracting a younger demographic (like Millennials and Gen Z) requires blending that classic charm with the modern conveniences they've come to expect.

Phil Ingram
Sep 73 min read


The KPIs You Should Actually Track for Bar Revenue Growth and Lasting Customer Loyalty
You run a bar, a pub, or a local. You’re rushed off your feet from the moment you open until you’re kicking the last straggler out at closing time. At the end of a long night, it's tempting to look at the cash in the till, breathe a sigh of relief (or despair), and call it a day.

Phil Ingram
Sep 14 min read


Turning a Frown Upside Down: Expertly Handling Bar Customer Complaints and Winning Back Their Loyalty
It’s Friday night. The bar is three-deep, the music’s pumping, and your team is a well-oiled machine of cocktail-shaking brilliance. Then you see it: the tight-lipped stare, the folded arms, the customer who looks like their pint has personally insulted their mother. A complaint is coming.

Phil Ingram
Aug 243 min read


Ingenious Cross-Promotional Ideas for Your Bar and Nearby Restaurants
Viewing the restaurant next door as the competition is an easy habit to fall into. You are, after all, vying for the same patrons. But what if you adopted a different perspective? What if you saw your neighbours not as rivals, but as collaborators in a shared opportunity?

Phil Ingram
Aug 173 min read


Rally the Troops: Getting Your Bar Staff Genuinely Excited About Your Customer Loyalty Scheme
So, you’ve done it. You’ve launched a shiny new customer loyalty scheme for your pub or bar. You’re rightly chuffed, picturing a stampede of happy, returning customers. But when you look at your team, you see… well, let's call it 'understated enthusiasm'. To them, it might just look like another task to juggle between pulling pints and clearing tables.

Phil Ingram
Aug 103 min read


Making Lunchtime Pay: Driving Midday Sales for Your Pub or Bar
The roar of the evening crowd is the soundtrack to any successful pub or bar. The clinking glasses, the banter, the ringing till – it’s what it's all about. But what about the quieter hours? That midday lull between 12 and 3 pm can often feel like a missed opportunity. While you might have a few regulars propping up the bar, turning your establishment into a bustling lunchtime destination can dramatically boost your bottom line.

Phil Ingram
Aug 34 min read


How to Draw a Crowd and Build Loyalty with Unmissable Events for Your Bar
Running a bar is a bit like being a performer. Every night the curtains go up, and you’ve got to put on a show that keeps people coming back for an encore. But in a world overflowing with choices, a great pint and a decent playlist sometimes aren't enough. You need a headliner, a special attraction that piques interest and gets people through the door.

Phil Ingram
Jul 274 min read


The 5 PM Rush: Smart Marketing Strategies to Attract the After-Work Crowd to Your City Bar
The final email is sent. The Slack notifications are snoozed. All across the city, from Sydney to London to New York (allowing for time difference), thousands of office workers are simultaneously looking up from their screens and thinking the same thing: "Right, who fancies a pint?"

Phil Ingram
Jul 204 min read


Get Creative with QR Codes: Fresh Ideas for Bar and Pub Promotions and Effortless Customer Sign-Ups
Keeping customers coming back is the name of the game for any bar or pub. Traditional loyalty cards can often get lost or forgotten, and asking patrons to download yet another app can be a mood killer. This is where the humble QR code steps in, offering a bridge between the digital and physical worlds, enabling seamless customer engagement and clever promotions.

Phil Ingram
Jul 134 min read


Raise a Glass to Loyalty: Introducing Checkin for Bars by meed!
For too long, loyalty programmes in the bustling world of bars, pubs, and nightlife venues have been, well, a bit of a headache. Forgettable paper cards, rarely downloaded apps, and a general sense of fragmentation have plagued both businesses and their valued patrons. But what if there was a way to effortlessly turn your regulars into loyal members, fostering genuine customer engagement without all the faff?

Phil Ingram
Jul 93 min read


Loyalty on a Shoestring: Brilliant No-Cost Ideas to Keep Customers Coming Back to Your Bar
In the vibrant world of bars, where atmosphere and good company are as important as the drinks themselves, building a loyal customer base is paramount. But what if your marketing budget is tighter than a drum, and you're looking for ways to keep patrons returning without constantly slashing prices or offering expensive freebies? Fear not, for there are plenty of ingenious, no-cost strategies that can foster genuine loyalty and turn casual visitors into devoted regulars.

Phil Ingram
Jul 63 min read


Spread the Word, Boost the Till: Running a Member-Get-Member Scheme That Really Works for Your Pub
Every pub owner knows the true value of a regular. They’re the heart and soul of your establishment, the friendly faces you can count on, and the steady income that keeps the lights on. But what if you could multiply your best customers? What if your regulars could become your most powerful marketing team?

Phil Ingram
Jun 294 min read
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