top of page


Loyalty on a Shoestring: Brilliant No-Cost Ideas to Keep Customers Coming Back to Your Bar
In the vibrant world of bars, where atmosphere and good company are as important as the drinks themselves, building a loyal customer base is paramount. But what if your marketing budget is tighter than a drum, and you're looking for ways to keep patrons returning without constantly slashing prices or offering expensive freebies? Fear not, for there are plenty of ingenious, no-cost strategies that can foster genuine loyalty and turn casual visitors into devoted regulars.

Phil Ingram
Jul 63 min read


The 'Three-Visit Rule': The Unspoken Secret to Creating Restaurant Regulars for Life
For restaurants, a loyal customer isn't just someone who enjoys your food; it's someone who keeps coming back, week after week, month after month. They are the bedrock of your business, providing consistent revenue and invaluable word-of-mouth marketing. While many restaurateurs focus on the initial 'wow' factor, the true magic often happens over a series of interactions, culminating in what many in the industry refer to as the 'Three-Visit Rule'.

Phil Ingram
Jul 35 min read


The First Stamp is Free: The Psychology of Why Loyalty Programs Work
In a world overflowing with choices, securing and retaining customer loyalty is the golden ticket for any business, particularly for service-based independent retailers like car detailers, dry cleaners, or even local dog groomers. It’s not just about getting a customer through the door once; it’s about making them choose you again and again.

Phil Ingram
Jul 36 min read


Why Digital Stamp Cards Are a Must-Have for Modern Food Markets
There’s a certain charm to a bustling food market, isn't there? The vibrant colours, the enticing aromas, the chatter of excited...

Phil Ingram
Jul 23 min read


Attracting Your First 100 Gym Members: Your Blueprint for Success
You've poured your heart and soul into launching your gym, fitness space, or studio. The equipment is sparkling, the classes are set, and the energy is buzzing. But now comes the critical question: how do you get your first 100 members through the door and keep them coming back for more?

Phil Ingram
Jul 24 min read


Your Cafe's Digital Front Door: Essential Online Presence Tips
In today's bustling digital landscape, a fantastic cup of coffee isn't enough on its own. For independent cafe owners, establishing a robust online presence is just as crucial as perfecting your latte art. Think of your digital footprint as your cafe's virtual shop window – it’s often the first place potential customers look to discover you, check your menu, or decide whether to pop in for a visit.

Phil Ingram
Jul 16 min read


Attracting Your Ideal Member: Strategies to Get More Long-Term Tenants for Coworking Spaces
In the dynamic co-working landscape, securing long-term tenancies for both dedicated office spaces and open desks is the foundation of sustainable growth. Beyond simply filling seats, the goal is to cultivate a vibrant community where members thrive, resulting in deeper engagement and longer-term commitments. This requires a strategic, multifaceted approach that goes beyond competitive pricing and attractive aesthetics.

Phil Ingram
Jul 14 min read


No-App-Needed Loyalty Program: Is This a Takeaway Owner's Dream?
In today's fast-paced world, takeaway businesses thrive on efficiency and repeat customers. But how do you keep your customers coming back without adding extra hassle to their already busy lives? Many independent takeaway owners are finding that traditional loyalty methods and even some digital solutions fall short. The good news? A "no-app-needed" loyalty program could be the dream solution you've been waiting for.

Phil Ingram
Jun 303 min read


Beat the Mid-Week Slump: Clever Strategies to Fill Empty Salon Appointment Slots
For any salon owner, the rhythm of the week is a familiar one. Friday and Saturday are a whirlwind of back-to-back clients, the buzz is electric, and the till is ringing. But then comes Tuesday morning. The salon is quiet, the phone isn’t ringing, and the appointment book has more white space than you’d like.

Phil Ingram
Jun 304 min read


Spread the Word, Boost the Till: Running a Member-Get-Member Scheme That Really Works for Your Pub
Every pub owner knows the true value of a regular. They’re the heart and soul of your establishment, the friendly faces you can count on, and the steady income that keeps the lights on. But what if you could multiply your best customers? What if your regulars could become your most powerful marketing team?

Phil Ingram
Jun 294 min read


A Restaurateur's Guide to Turning New Diners into Loyal Regulars
In the restaurant business, the saying "getting them through the door is only half the battle" couldn't be more accurate. You spend a small fortune on marketing, decor, and crafting the perfect menu to attract a new customer. They come, they eat, they pay, and they leave. The crucial question is, will they ever come back?

Phil Ingram
Jun 264 min read


Beyond the Coffee Shop: Loyalty Stamp Cards for Frequently Used Services
For businesses that provide services customers use regularly, a simple stamp card can be a powerful tool for fostering customer loyalty and encouraging repeat business. While the concept is most often associated with cafes and restaurants, a wide array of service providers can adopt this model to significant effect. Excluding the food and beverage and beauty salon industries, here are several sectors and specific services that are prime candidates for a "buy X, get one free"

Phil Ingram
Jun 263 min read


5 Proven Strategies to Increase Sales for Event Concession Stands
Organising a successful food festival or a large-scale culinary event, such as French GourMay, is a significant undertaking. The lifeblood of these events is, without a doubt, the quality and variety of the vendors. Attracting the best chefs and food entrepreneurs is one part of the puzzle; ensuring they are profitable is the other. When your vendors thrive, they return year after year, and their success stories become your most powerful tool for attracting even more talent,

Phil Ingram
Jun 254 min read


A Practical Marketing Plan for a New Fitness Studio
Opening a new fitness studio is an exciting venture, but a great space and top-notch equipment are only half the battle. To fill your classes and build a thriving community, you need a solid marketing plan. This guide will walk you through practical, plain-English steps to get your fitness studio on the map and attract a loyal following.

Phil Ingram
Jun 253 min read


Smart Spends, Big Gains: Promoting Your Coffee Shop on a Shoestring Budget
Running a coffee shop is a labour of love. It’s about more than just brewing the perfect flat white; it’s about creating a vibe, a community hub, a home away from home for your regulars. But let's be honest, in a bustling market, getting those customers through the door in the first place can be a bit of a head-scratcher, especially when your marketing budget is tighter than a new pair of shoes.

Phil Ingram
Jun 243 min read


Filling Your Desks: A Marketing Plan for New Coworking Spaces
The scent of fresh paint, the gleam of new desks, the promise of a vibrant community buzzing with innovation – opening a new coworking space is an exhilarating venture. But beyond the aesthetics and amenities lies a crucial question that keeps many a founder up at night: How do you fill those desks and build a thriving, sustainable community from the ground up? This comprehensive guide will walk you through a robust marketing plan, designed to take your new coworking space fr

Phil Ingram
Jun 245 min read


How to Get Customers to Order Direct from Your Takeaway and Ditch High Delivery App Fees
For busy takeaway owners, the constant buzz of incoming orders is the sound of success. Yet, for many, a significant portion of that revenue is immediately sliced away by the high commission fees charged by third-party delivery apps. These platforms offer visibility, but they come at a steep price, often eroding the already tight profit margins that are a reality in the food industry.

Phil Ingram
Jun 233 min read


Your First 100 Clients: A Practical Marketing Plan for a Brand New Nail Salon
The scent of fresh polish, the perfectly organised colour wall, the pristine new chairs waiting for their very first occupants—opening a new nail salon is an incredibly exciting venture. It’s the culmination of a dream, blending artistry with entrepreneurship. But after the paint dries and the doors are ready to open, the most pressing question arises: How do you get people to actually come in?

Phil Ingram
Jun 235 min read


The Simple Life: Why an Easy-to-Manage Digital Stamp Card is a Winner for Today’s Local Bars
In the bustling world of neighbourhood bars, cultivating a loyal following is the cornerstone of sustained success. Happy hour specials and unique craft beer selections can certainly draw a crowd, but it's the consistent return of familiar faces that truly builds a thriving community and a healthy bottom line. For years, bar owners have sought effective ways to encourage this loyalty, often turning to traditional paper stamp cards.

Phil Ingram
Jun 223 min read


How to Fill Your Restaurant on a Tuesday Night: 7 Actionable Ideas
The weekend was a roaring success. The kitchen was humming, the front of house was buzzing, and every table was full. Then comes Tuesday. The energy dips, the dining room feels vast, and the silence is only broken by the clatter from the kitchen. It's the age-old challenge for every restaurant owner: how do you turn the quietest night of the week into a profitable one?

Phil Ingram
Jun 193 min read
bottom of page
