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How to Introduce Your New Loyalty Program to Customers (and Keep Them Coming Back!)
So, you've made the brilliant decision to launch a loyalty program. Fantastic! You're about to turn those happy first-time clients into regulars who wouldn't dream of going anywhere else, whether you're grooming pampered pups or detailing dream cars.

Phil Ingram
1 day ago3 min read


The Perfect Fit: Why Tailors and Alteration Shops Need a Loyalty Card
There are certain relationships in life built on trust, precision, and a deep understanding of one's needs. The bond between a person and their tailor is one of them. You are the artisans of elegance, the masters of measurement, ensuring your clients always look their absolute best. It’s a partnership. And like any valued partnership, it deserves to be recognised.

Phil Ingram
Aug 283 min read


Keeping Customers Loyal at Your Dry Cleaners
The dry cleaning business is built on trust and routine. Customers trust you with their favourite garments, and your success depends on becoming a regular part of their routine. But in a competitive market, what stops your customer from trying the place down the road that’s a little cheaper or a fraction more convenient?

Phil Ingram
Aug 213 min read


The Clean Sweep: A Loyalty Program Blueprint for Car Washes and Detailers
The paper stamp card has been a staple of the car wash industry. Tucked away in a glove compartment, it promises a free wash after nine paid ones. The idea is sound, but the execution is flawed. Visits are infrequent, cards get lost, and the model does little to encourage customers to spend more than the bare minimum.

Phil Ingram
Aug 143 min read


The Well-Oiled Machine: Driving Loyalty for Your Auto Detailing Shop
A flawlessly polished car driving away from your shop is your best advertisement. But here’s the challenge: unlike a coffee shop or a takeaway, your best customers might only visit you two, three, or four times a year. So, how do you build loyalty and ensure they come back to you next time?

Phil Ingram
Aug 73 min read


Pawsitive Reinforcement: How a Pet Groomer Can Use Stamp Cards for Consistent Bookings
Running a pet grooming salon is a labour of love. One minute you’re giving a poodle a haircut that would make Vidal Sassoon blush, the next you’re trying to coax a nervous rescue dog into the tub. You’re part artist, part animal whisperer, and part business owner. While your passion is for the pets, the business side needs to run like a well-oiled machine, ensuring a steady stream of happy, fluffy clients trotting through your door.

Phil Ingram
Jul 313 min read


Beyond the Freebie: 10 Reward Ideas for Your Loyalty Program That Aren't Just a Free Service
For any service business, from a dry cleaner to a dog groomer, repeat customers are the lifeblood of your operation. You’ve made the smart move to track and encourage that loyalty with a digital program like STAMP by meed. Your customers have a slick digital card in their mobile wallet, and you have a simple way to add a stamp with every visit.

Phil Ingram
Jul 243 min read


Is It Worth It? How to Calculate the ROI of Your Loyalty Program
As a business owner, you ask yourself a thousand questions a day, but this one is crucial: When it comes to a loyalty program, is it worth the investment?

Phil Ingram
Jul 174 min read


The Anatomy of a Perfect Stamp Card: Design, Offer, and Simplicity
The humble stamp card might seem old-fashioned in our digital age. Still, its enduring popularity, especially for local services like dog groomers, car detailers, and dry cleaners, is no accident. It taps into fundamental human psychology: the desire for reward, progress, and a sense of achievement. When designed thoughtfully, a stamp card is more than just a piece of cardboard; it's a powerful tool for client retention.

Phil Ingram
Jul 104 min read


The First Stamp is Free: The Psychology of Why Loyalty Programs Work
In a world overflowing with choices, securing and retaining customer loyalty is the golden ticket for any business, particularly for service-based independent retailers like car detailers, dry cleaners, or even local dog groomers. It’s not just about getting a customer through the door once; it’s about making them choose you again and again.

Phil Ingram
Jul 36 min read


Beyond the Coffee Shop: Loyalty Stamp Cards for Frequently Used Services
For businesses that provide services customers use regularly, a simple stamp card can be a powerful tool for fostering customer loyalty and encouraging repeat business. While the concept is most often associated with cafes and restaurants, a wide array of service providers can adopt this model to significant effect. Excluding the food and beverage and beauty salon industries, here are several sectors and specific services that are prime candidates for a "buy X, get one free"

Phil Ingram
Jun 263 min read
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