Running a pet grooming salon is a labour of love. One minute you’re giving a poodle a haircut that would make Vidal Sassoon blush, the next you’re trying to coax a nervous rescue dog into the tub. You’re part artist, part animal whisperer, and part business owner. While your passion is for the pets, the business side needs to run like a well-oiled machine, ensuring a steady stream of happy, fluffy clients trotting through your door.

So, you’re considering going cashless for your event. The first image that probably springs to mind is a glorious one: your attendees breezing through queues, grabbing a pint or a bite to eat in seconds, and spending more time enjoying the atmosphere you’ve worked so hard to create.

You track everything: reps, personal bests, calories burned, and class attendance. So why are so many studios still using a system from the last century to manage their members' class passes?

Serving a great cup of coffee is simply the price of entry. With a new coffee shop popping up on every corner, the quality of your flat white might get a customer through the door, but it's the experience that will make them stay, return, and become a loyal regular.

So, you've built a beautiful co-working space. The coffee is top-notch, the Wi-Fi is lightning-fast, and the chairs are ergonomically designed. But here's the hard truth: people don't stay for the furniture. They stay for the community.

Takeaway restaurants don't just compete on flavour; you're competing for attention. Your customers are bombarded with choices every time they decide to take a night off from cooking. One week they're with you, the next they're trying out that new place that just appeared on a delivery app. So, how do you turn a one-time order into a weekly habit?

You know the feeling. A client leaves your salon floating on air, absolutely in love with their new hair colour, flawless nails, or glowing skin. They promise they’ll be back soon. And they mean it! But "soon" turns into six weeks, then ten, then four months. When they finally return, you're practically starting from scratch.

Running a bar is a bit like being a performer. Every night the curtains go up, and you’ve got to put on a show that keeps people coming back for an encore. But in a world overflowing with choices, a great pint and a decent playlist sometimes aren't enough. You need a headliner, a special attraction that piques interest and gets people through the door.

Getting new customers through the door is a constant battle for restaurants. You can spend a fortune on online ads or hope that people stumble upon your glowing reviews. But one of the most powerful and authentic marketing strategies is often overlooked: partnering with the local businesses right on your doorstep.

For any service business, from a dry cleaner to a dog groomer, repeat customers are the lifeblood of your operation. You’ve made the smart move to track and encourage that loyalty with a digital program like STAMP by meed. Your customers have a slick digital card in their mobile wallet, and you have a simple way to add a stamp with every visit.

The county fair is a timeless institution. The smell of fried onions and candy floss, the roar of the prize-winning livestock, the thrill of the rides—it’s a sensory feast that creates lasting memories. For organisers, a huge part of that experience, and a critical revenue stream, comes from the concession stands.

You converted a lead into a paying member. They’ve signed up, paid their first month, and are filled with enthusiasm. Job done? Not even close.

Opening a coffee shop is one of the most common and competitive ventures in the retail industry. The high street is swimming in flat whites and artisanal roast options. Simply having ‘good coffee’ is no longer a unique selling proposition (USP); it’s the bare minimum requirement to even play the game.

You serve dozens, maybe hundreds, of customers a day. They grab their food, they go, and you might never see them again. So, how do you break the cycle of one-time transactions and build a fanbase of regulars who choose you over the competition every single time?

Coworking spaces are brilliant hubs of activity, bringing together a vibrant mix of freelancers, remote workers, and entrepreneurs. Many of these users are not full-time members but prefer the flexibility of a day pass. The question is, how do you turn these transient visitors into a loyal community? The answer is simpler than you think: a loyalty program that is as flexible and easy to use as the day passes you offer.

A great haircut or a perfect manicure can make a client's day. But what makes them your client for life? It's the feeling they get when they walk through your door. It's the friendly natter with their favourite stylist, the relaxing atmosphere, and the sense that they're more than just the next appointment in the book. That feeling, in a word, is 'community'.

The final email is sent. The Slack notifications are snoozed. All across the city, from Sydney to London to New York (allowing for time difference), thousands of office workers are simultaneously looking up from their screens and thinking the same thing: "Right, who fancies a pint?"

What’s the difference between a restaurant you eat at and a restaurant that’s your local?

As a business owner, you ask yourself a thousand questions a day, but this one is crucial: When it comes to a loyalty program, is it worth the investment?

A Guide to Building a Customer Database from a One-Off Event You’ve done it. The event was a smashing success. The music was bumping, the...